What are the responsibilities and job description for the Director, Stadium Operations position at New Hampshire Fisher Cats?
About the New Hampshire Fisher Cats:
The New Hampshire Fisher Cats, Double-A affiliate of the Toronto Blue Jays, deliver exciting baseball and family-friendly events at Delta Dental Stadium. With a legacy of developing top talent and giving back through the Fisher Cats Foundation, they are a vital part of the Manchester community. The New Hampshire Fisher Cats are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.
Position Overview:
The Director, Stadium Operations will oversee general maintenance, upkeep and day-to-day operations of Delta Dental Stadium. Stadium Operations provides maintenance, clean-up, general ballpark operations, parking, and clubhouse operations for Delta Dental Stadium.
Essential Duties and Responsibilities:
- Oversee stadium maintenance and operations for Delta Dental Stadium
- Partner with DBH’s Senior Director, Stadium Operations & Event Services to provide consistent, efficient, and superior facilities management
- Prepare and manage the annual budget for annual stadium expenses
- Strive to complete repairs and maintenance in-house when applicable
- Attain high-level knowledge and adhere to all MLB PDL compliance regulations
- Ensure Delta Dental Stadium is in compliance with MLB’s PDL
- Support operations of all Toronto Blue Jays and Delta Dental Stadium facility events including event and game-day setup, customer service, ticket taking, parking, security, field maintenance, and other operations as needed around the stadium
- Recruit, hire, train, schedule, and lead seasonal Stadium Operations staff
- Manage parking operations
- Attain a deep knowledge of the ballpark and its amenities, and be able to direct fans accordingly
- Ensure security and safety of patrons and co-workers at Delta Dental Stadium at all times. Develop & execute a Risk Management Safety Plan, work with Police Officers, Fire/Medical personnel, and County officials when necessary to secure the ballpark
- Represent the Delta Dental Stadium and Toronto Blue Jays brand in a professional and positive manner both inside & outside the ballpark
Minimum Qualifications:
- Bachelor’s Degree (preferred but not required)
- 5 years’ experience maintaining a venue or facility
- Experience with some small engine equipment is a plus (leaf blower, pressure washer, lawn mower, weed eater, etc.)
- Painting experience is a plus
- Must be able to lift 50 lbs
- Ability to safely operate equipment
- Ability to solve problems quickly and professionally
- Ability to work independently and as part of a team
- Organized and detail oriented
- Reliable and punctual
- Ability to remain calm in a fast-paced environment (Standing continuously for multiple hours, as well as walking up and down stairs)
- Must complete a successful background check
- Must be able to work outdoor events on evenings, weekends and holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
