What are the responsibilities and job description for the Unit Manager, Quality - Peterborough, NH position at New Hampshire Ball Bearings, Inc?
Responsible for leading all quality assurance and control activities within a designated manufacturing unit. This role ensures strict compliance with aerospace industry regulations (e.g., AS9100, NADCAP, FAA) and customer-specific requirements, while collaborating with cross-functional teams to drive continuous improvement and a zero-defect culture.
Responsibilities:
- Quality Management System (QMS) Maintenance: Implement and maintain the unit's QMS in alignment with standards such as ISO 9001, AS9100, and NADCAP.
- Compliance and Auditing: Lead and coordinate internal, customer, and regulatory audits (e.g., FAA, EASA) and ensure the timely closure of corrective actions.
- Nonconformance Management: Oversee nonconformance investigations, Material Review Board (MRB) activities, and the implementation of robust Root Cause Corrective Actions (RCCA).
- Inspection and Testing: Manage and provide technical guidance to quality technicians and inspectors, overseeing the inspection of incoming materials, in-process production, and final products to ensure conformance to drawings and specifications.
- Continuous Improvement: Promote and lead continuous improvement initiatives using quality methodologies such as Lean, Six Sigma, APQP, FMEA, and SPC to reduce defects, scrap, and rework.
- Documentation and Traceability: Maintain meticulous quality documentation, inspection records, and ensure full product traceability for all manufacturing processes.
- Collaboration and Leadership: Collaborate effectively with engineering, production, and supply chain teams to integrate quality requirements, resolve issues, and ensure quality compliance across departments.
- Supplier Quality: Support supplier quality management activities, including supplier assessments and corrective actions for non-conforming materials.
- Reporting: Monitor, analyze, and report on key quality performance indicators (KPIs) to unit and senior management, using data-driven problem-solving to improve performance.
Job Skills & Abilities:
- Thorough working knowledge of AS9100, ISO 9001, AS9102 (FAI), and NADCAP
- Familiarity with regulatory requirements (e.g., FAA, EASA).
- Expertise in GD&T(Geometric Dimensioning and Tolerancing).
- Proficiency with quality tools and methodologies (Root Cause Analysis, FMEA, SPC, APQP) and experience with ERP/QMS software systems.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and analytical abilities with attention to detail.
- A commitment to fostering a culture of quality and continuous improvement.
Education and Experience:
- Bachelor's degree in Engineering, Quality Management, or a related technical field is typically required.
- ASQ certifications (CQE, CQA) or Six Sigma Green/Black Belt certification.
- Relevant experience in quality management within an aerospace or defense manufacturing environment, including supervisory experience.
Physical Requirements:
- Must be able to access all production and office areas of NHBB facilities.
- Must be able to travel occasionally, as required (<5%)
If you are ready to take your engineering career to new heights while working in a supportive environment that values innovation and teamwork, we invite you to apply today at NH Ball Bearings!
WORK AUTHORIZATION: Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. This is not a position for which sponsorship will be provided.
EQUAL OPPORTUNITY EMPLOYER: NH Ball Bearings is an equal opportunity Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex including sexual orientation or gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
DISCLAIMER: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description does not constitute a contract of employment, and the Company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, experience, skills and abilities required. Employees must also demonstrate good interpersonal skills, attitude and professionalism, acceptable attendance and work behaviors.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
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New Hampshire Ball Bearings, Inc is an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex including orientation or gender identity, national origin, disability, protected veteran status or any other characteristic protected by federal, state or local law.