What are the responsibilities and job description for the Peer Coach - Driver (WPEERDRV-03) position at New Freedom?
Join New Freedom – Where Second Chances Become Bright Futures
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About Us
At New Freedom, we don’t just believe in second chances—we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society.
Our approach blends empathy with action—offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day.
If you’re driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong.
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Why You’ll Love Working Here
We take care of the people who take care of others. At New Freedom, you’ll enjoy:
- Competitive pay – because your impact matters
- Enhanced health insurance- wellness shouldn’t be a burden
- $0 Medical Plan available and other majority paid by company options
- $0 primary care co-pay
- $2,000 - $10,000 FREE Health Reimbursement Account (Plan Type Varies)
- Flexible Spending Account- medical and dependent care options
- Low-cost dental, vision, & supplemental coverage- to further support your health
- Company-paid life insurance & short-term disability – for unexpected needs
- Employee Assistance Program – confidential support for life’s challenges
- Voluntary Pet Insurance – medical assistance for your furry family
- 401(k) with company match – invest in your future while you invest in others
- Generous paid time off – including sick days, holidays, vacations, and more
- Free meals, snacks, drinks, & gym access – fuel your body and mind
- Free onsite training & certifications – CPR, Safety Care, Peer Support, and more
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About the Position – Peer Coach Driver
The Peer Coach Driver will function as a role model to peers, exhibiting competency in personal recovery and use of coping skills. They will serve as an advocate, providing supportive information and peer support for members in outpatient and inpatient settings. Using their recovery and/or work-related experience, the Peer Coach Driver performs a wide range of tasks to assist peers of all ages with regards to regaining independence within the community and mastery over their own recovery process. Recovery resources such as booklets, videos and other materials will be utilized by the Peer Coach Driver in the provision of services, including driving the client to supportive services when requested by management.
Your Impact Will Include:
- Monitor and document member behavior, mood changes, and concerns, and report significant observations to mental health professionals
- Assist members in identifying goals, developing recovery plans, and collaborating with treatment teams to support self-directed recovery
- Facilitate and encourage participation in individual and group sessions focused on managing negative self-talk, overcoming fears, and building peer support
- Support the development of daily living, social, and vocational skills to promote successful community re-entry and job readiness
- Provide transportation for members as assigned, ensuring vehicle safety, cleanliness, and compliance with all documentation and driving requirements
- Maintain safety for both members and staff, de-escalate challenging situations, and ensure the secure handling of sensitive documents
- Collaborate with staff across departments and assist with administrative, front desk, and in-house or offsite member support as needed
- Complete all required documentation, meet performance expectations, and actively participate in supervision, training, and continuing education
- Performing additional duties as assigned to support our mission.
Where You’ll Work
- Primarily onsite at our offices and traveling in company vehicles
- Traveling to various institutions to meet directly with participants
- Using standard office equipment, plus plenty of face-to-face interaction
- Some days will require long periods of sitting, standing, or walking
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Culture Fit Test
Think you might be a great fit? Take our quick Culture Survey here:
https://go.cultureindex.com/s/bQwMHI71Ue
Select your desired position and complete the short survey. Can’t find the role listed? Choose “Other Interest – Position Not Listed.”
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Equal Opportunity Statement
New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations.
"Every day, someone walks out of a prison gate with nothing but a bag of belongings and a hope for a better future. At New Freedom, we meet them at that moment—with open arms, real opportunities, and the belief that their past does not define their potential."