What are the responsibilities and job description for the Maintenance Technician position at New Forum?
About the Role
We are seeking a skilled and reliable Maintenance Technician to join our senior living community team. In this role, youll support the Maintenance Director in ensuring our property remains safe, functional, and welcoming for residents, staff, and visitors.
This is a hands-on position ideal for someone who is resident-focused, detail-oriented, and experienced in multiple areas of maintenance.
Key Responsibilities
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Perform general apartment maintenance, including unit turns and preventative maintenance
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Complete service requests/work orders accurately and on time
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Diagnose, repair, and replace HVAC systems
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Perform plumbing and intermediate electrical repairs
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Maintain buildings, equipment, and grounds to high standards
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Participate in an on-call rotation for after-hours emergencies
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Collaborate with team members to support efficient operations
Qualifications
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High school diploma or equivalent required
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Minimum 5 years of experience in multifamily or senior living maintenance
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EPA certification (or equivalent) required
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Strong working knowledge of HVAC-R systems
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Experience with water source heat pumps preferred
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Strong troubleshooting, organizational, and customer service skills
Work Schedule & Requirements
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Full-time (40 hours/week)
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Schedule: TuesdaySaturday (off Sunday & Monday)
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On-call rotation required for emergencies
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Ability to lift 20 lbs regularly and up to 100 lbs occasionally
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Comfortable working in various conditions (outdoors, confined spaces, etc.)
Additional Information
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Occasional travel within the Charlotte-area portfolio may be required
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Opportunities for off-site training
Why Join Us?
Youll be part of a team dedicated to providing a safe, comfortable, and high-quality living environment for residents. Your work will directly impact daily life in the community.
Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace and do not discriminate based on any protected status.