Account Executive

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Account Executive

Boston, Massachusetts

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Great Benefits Including

Medical

Dental

Vision

401k with a fully vested match

Flexible Time Off (FTO) policy. This reflects our continued commitment to supporting work-life balance, simplifying our time-off programs, and trusting our employees to manage their time responsibly while meeting business needs. No accruals or balances, as time off is not tracked or banked.

5 different Flexible Spending account options

SUMMARY: We are seeking a highly driven Account Executive (AE) to manage and grow our SLED (State, Local Government, and Education) market segment. This role focuses on building strategic relationships, identifying new business opportunities, and driving revenue through consultative selling of our IT services and solutions. The ideal candidate understands the complexities of public-sector procurement, excels at navigating long sales cycles, and can engage with senior decision-makers across government and educational institutions.

This is a mid-level Account Executive position. The successful candidate will work with assigned accounts and also bring new business to New Era Technology in a manner consistent with our reputation, as well as enhancing it. You will work to deepen and widen our relationship within accounts while searching to discover additional opportunities for our wide suite of solutions. Excellent communication and relationship building skills and the ability to learn and understand New Era’s technology offerings are key requirements of this position.

PRIMARY DUTIES include but not limited to: Account Executive shall be responsible for cultivating and managing sales opportunities in specified markets and a designated geographical territory. Duties include, but are not limited to:

• This role will be responsible for growing account spend within an existing territory as well as methodical pursuit of new SLED entities to consume New Era’s solutions.
• Confer with existing and potential customers regarding needs and pain points and advise customers on the types of solutions available to solve these issues
• Present other New Era offerings for the benefit of the client that are aligned with current and future needs
• Effectively manage and maintain current account relationships
• Review operational records and provide input for reports to project sales funnel and determine profitability
• Maintain accurate and up-to-date customer information and sales activity in CRM tool
• Effectively present (strategic account) information to executive management team
• Effectively communicate between internal departments and management as needed to facilitate effective client relationships related to project fulfilment and for operations team
• Represent the Company at trade shows, trade association and client meetings to promote products/solutions/services as assigned
• Assist in resolving customer complaints or issues regarding sales and service
• Confer or consult with department heads to plan advertising services, secure information on products/solutions, and customer required specifications
• Provide information to third parties as directed by management to drive solution designs and offered services for specific client projects
• Attend prospecting and networking activities within assign vertical market(s)
• Generate compelling proposals consistent with corporate standards and adhere to provided templates and formats for such or as approved by management
• Product demonstrations (on-site and off-site)
• Complete all required sales and activities reports
• Attend sales meetings
• Attend corporate and product training sessions/seminars and any assigned training activities as assigned by management
• Deliver outstanding customer support and service to all customers
  
  

SECONDARY DUTIES: Account Executive shall

• Work with internal support teams and management on the closing of business opportunities
• Participate in companywide projects & promotion (e.g., trade shows, )
  
  

Competencies

• An aggressive, energetic, self-starter with an established skill set in solution and relationship sales
• Proven history of sales performance in developing and maintaining strong customer relationships at the enterprise level, including competence and confidence in presenting at the Director, VP, and C-level (and equivalent roles) within both public and private entities
• Excellent networking, presentation, and communications skills
• Excellent computer skills, including a strong familiarity with the Microsoft Platform, use of CRM software and understanding of technology trends and solutions that are applicable to assigned market(s) and territory
  
  

REQUIRED EDUCATION & EXPERIENCE REQUIRED: 3 - 5 years of experience selling in the SLED market segment.

EXPECTED HOURS OF WORK: Office hours for business communication are 8am-5pm. However, additional time maybe required based upon opportunities, client needs, and other related work

TRAVEL: Throughout assigned territory. Additional travel may be required for client and corporate needs that will be coordinated.

LANGUAGE SKILLS: English

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
  
  

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Below is the pay range of this position for considered candidates based on qualifications and experience.

Pay Range

$90,000 - $100,000 USD

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

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