What are the responsibilities and job description for the Residential HVAC Service Tech - Entry-Level position at New Era Plumbing & HVAC?
Residential HVAC Service Tech - Entry-Level
$30-$40/hr SPIFFs & Commission | Full-Time | Dracut, MA
Are you looking to build a long-term career in the HVAC industry with a company that will invest in your development?
At New Era Plumbing & HVAC, we're seeking a motivated HVAC technician who has a basic understanding of residential systems and wants to continue growing their technical skills. Whether you've recently completed trade school, worked as an installer, maintenance technician, or have a few years of field experience, this is an opportunity to learn from experienced professionals while earning excellent pay and benefits.
Why Join New Era Plumbing & HVAC?
Learn From Experienced Technicians
- Hands-on training and mentorship
- Ongoing technical education and development
- Exposure to diagnostics, service, maintenance, and customer communication
- Clear path toward becoming a senior service technician
Strong Compensation & Benefits
- $30-$40/hour depending on experience
- SPIFF and commission opportunities
- Health and dental insurance
- 401(k) with 3% company match
- Paid Time Off
- Paid birthday off
- Short-term disability coverage
Work-Life Balance
- Typically only 3-4 calls per day
- Limited emergency on-call rotation
- Consistent year-round work
- Take-home company vehicle (based on experience and position requirements)
- Supportive leadership that values quality over quantity
A Team-Focused Culture
We believe work should be enjoyable. From company cookouts and fishing trips to holiday parties and team events, we've built a culture where employees support one another and enjoy coming to work each day.
What You'll Do
- Perform residential HVAC maintenance and service calls
- Assist with troubleshooting heating and cooling equipment
- Diagnose common system issues with support from senior technicians
- Perform repairs and component replacements
- Complete system inspections and preventative maintenance
- Educate homeowners on equipment condition and maintenance recommendations
- Maintain accurate service documentation
- Deliver a professional and friendly customer experience
Qualifications
- 1-3 years of HVAC experience preferred
- EPA Certification (or ability to obtain shortly after hire)
- Basic understanding of residential heating and cooling systems
- Mechanical aptitude and willingness to learn
- Strong troubleshooting mindset
- Valid driver's license with acceptable driving record
- Good communication and customer service skills
- Positive attitude and strong work ethic
Preferred Qualifications
- HVAC trade school education
- Experience performing maintenance or installation work
- Familiarity with heat pumps, gas furnaces, and air conditioning systems
- Experience using ServiceTitan or similar software
- NATE Certification
If you're ready to grow your HVAC career with a company that provides training, support, and advancement opportunities, we'd love to hear from you. Apply today and become part of the New Era team.
Salary : $30 - $40