What are the responsibilities and job description for the HVAC In Home Sales Professional position at New Era Plumbing & HVAC?
HVAC In Home Sales Professional
At New Era Plumbing & HVAC, we've built our reputation by focusing on quality workmanship, honest service, and taking care of both our customers and our employees. We're not a high-volume company trying to squeeze every last call into your day. We believe good technicians do their best work when they're supported, respected, and given the time to do the job right.
We've worked hard to create a positive, team-oriented culture where employees feel appreciated and heard. From fishing trips and cookouts to holiday parties and team events, we genuinely enjoy working together and supporting one another.
Pay: Base Commission
Competitive Benefits
- Health & dental insurance
- 401(k) with 3% company match
- Paid Time Off paid birthday off
- Short-term disability coverage
- Company provided vehicle, phone and tablet
As an In-Home Sales Professional, you will meet with homeowners to assess their heating, cooling, and indoor comfort needs, provide tailored recommendations, and guide them through the decision-making process. You will serve as a trusted advisor, helping customers understand their options while delivering a professional, educational, and customer-focused experience.
Key Responsibilities
- Meet with homeowners for scheduled in-home consultations and sales appointments
- Evaluate existing HVAC systems and identify replacement/upgrade opportunities
- Present customized solutions and financing options in person
- Handle all company-furnished leads professionally and communicate disposition to Sales Manager
- Generate at least 25% of your own leads through referrals
- Be in the office by 7:00 AM and call in every three (3) hours while in the field
- Familiarize yourself with the company's payment terms and clearly communicate them to customers when a contract is signed
- Maintain accurate records in ServiceTitan
- Consistently achieve sales goals and high customer satisfaction
Required Qualifications:
- Sales experience in HVAC, electrical, home services, construction, remodeling, or related industries
- Valid driver's license and insurable driving record
- Strong customer service and communication skills
- Ability to present solutions professionally and confidently
- Demonstrated ability to work independently and manage multiple opportunities
- Strong computer and organizational skills