Medical Office Assistant

Job Overview
We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the frontline ambassador for our clinic, providing exceptional administrative and clinical support to ensure smooth daily operations. Your energetic approach and commitment to accuracy will help deliver outstanding patient experiences while maintaining compliance with healthcare regulations. This paid position offers an exciting opportunity to grow your career in a fast-paced medical environment, utilizing your expertise in medical billing, coding, and office management.

Duties

• Manage patient intake processes, including scheduling appointments and verifying insurance coverage using systems like Epic, Meditech, Athenahealth, and eClinicalWorks.
• Perform insurance verification and coordinate billing procedures, ensuring accurate medical collection and payment processing.
• Review and update medical records, ensuring documentation review aligns with HIPAA standards and EHR system requirements.
• Assist with coding procedures by applying CPT, ICD-9, ICD-10 codes, and medical terminology to ensure precise medical billing and documentation.
• Operate multi-line phone systems with excellent phone etiquette; handle patient inquiries professionally while maintaining confidentiality.
• Support front desk operations by managing patient check-in/out, filing paperwork, and maintaining organized medical records using software such as Dentrix or Eaglesoft.
• Collaborate with healthcare providers on care plans and documentation review to support quality patient care delivery.
• Maintain a clean, organized office environment while adhering to office management protocols and health information management standards.

Skills

• Proven experience in a medical office setting with strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth, eClinicalWorks.
• Expertise in medical billing, coding (CPT, ICD-9/10), insurance verification, and Medicare processes.
• Familiarity with HIPAA regulations and health information management best practices.
• Excellent computer skills including proficiency in Microsoft Office Suite; strong typing (including 10-key) skills are essential.
• Bilingual abilities are highly valued to serve diverse patient populations effectively.
• Strong organizational skills with experience in clinic or dental office environments; familiarity with dental terminology and dental office software such as Dentrix or Eaglesoft is a plus.
• Exceptional customer service skills combined with professional phone etiquette; ability to handle multi-line phone systems efficiently.
• Ability to work independently with minimal supervision while supporting team collaboration in a fast-paced setting. Join us as a Medical Office Assistant where your enthusiasm for healthcare administration will make a meaningful difference! We’re dedicated to fostering a supportive environment that values your expertise in medical administrative support, coding accuracy, and patient service excellence—all while advancing your career in the healthcare industry!

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k) matching
• On-the-job training
• Paid sick time
• Paid time off

Work Location: In person

Salary : $18 - $19