What are the responsibilities and job description for the Student Services Advisor position at New England Tractor Trailer Training School (NETTTS)?
Location: Haverhill, MA (On-site)
Schedule: Full-Time, Monday-Friday w/ some Evenings & Saturdays
At NETTTS, we believe in transforming lives through education. For over 60 years, we’ve provided quality training programs that prepare students for rewarding careers in CDL and HVAC industries. We take pride in fostering student success, staff growth, and strong community engagement — and we’re looking for someone who shares these values.
We’re currently seeking a detail-oriented, friendly, and student-focused Student Services Advisor to join our dedicated team. In this vital role, you’ll be the go-to person supporting students from enrollment through graduation and beyond — ensuring records are accurate, processes run smoothly, and each student receives the best possible experience.
What You’ll Do
Provide exceptional service to students, staff, and visitors — both in-person and by phone.
Maintain accurate student records and ensure compliance with accreditation standards.
Manage tuition payments and generate related reports.
Help with student payment collections as needed.
Support students on their journey, from enrollment to post-graduation testing and licensure.
Collaborate with other departments to resolve issues impacting student success.
Assist with scheduling, record audits, mail processing, and maintaining office inventory.
Contribute to a positive, efficient, and compliant campus environment.
What You Bring
A customer-first mindset and strong communication skills.
The ability to multi-task and stay organized in a busy environment.
Proficiency in Microsoft Office and comfort using cloud-based systems.
Attention to detail and accuracy in data entry and financial transactions.
A commitment to compliance and accountability (training provided).
At least 1 year of administrative or clerical experience involving data entry and customer service.
High school diploma or equivalent required.
Collections or Student Services experience a plus.
Why Join NETTTS?
At NETTTS, you’ll be part of a supportive, mission-driven community that celebrates student achievement and professional development.
We offer:
A collaborative and welcoming campus environment
The opportunity to make a meaningful difference in students’ lives
Hands-on experience supporting education and career training
A consistent part-time schedule with opportunities to grow within the organization
If you’re passionate about helping others succeed and enjoy keeping operations running smoothly, we’d love to hear from you.
👉 Apply today and help make a lasting impact at NETTTS!
Salary : $20 - $22