Demo

Human Resources Business Partner

New England Donor Services
Waltham, MA Full Time
POSTED ON 11/4/2025
AVAILABLE BEFORE 1/3/2026

Company Description

Come join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 2018 - 2025! 

Saving lives through organ and tissue donation is the mission uniting our employees and drives the work we do. 

New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With approximately $140M in operating revenues, NEDS employs 378 clinical and non-clinical staff members throughout New England and across the country.

Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve.

Job Description

This is a hybrid position, a combination of remote and 2-3 days weekly in the Waltham, MA office.

Want to use your strategic HR skills in a mission-driven environment?
Join our dynamic team of HR professionals as we provide strategic support of the innovative and life-saving operations of organ and tissue donation in New England. The HR Business Partner creates strong relationships throughout the organization to support and execute the strategic goals and initiatives that drive the organization's culture, operational and growth goals.

Why NEDS?
Make a difference every day by supporting and developing teams that save and heal lives through organ and tissue donation.

What will you do?

  • Provide strategic HR guidance in employee engagement, benefits, employee relations, training, compensation and workforce planning.
  • Advise business leaders on forecasting workforce needs to improve productivity and alignment to New England Donor Services mission and strategic goals.
  • Continually assess the culture of the business unit, including through engagement survey results and stay interviews, and how that culture impacts clinical and business outcomes. Coaches leaders to positively influence the workplace environment and culture through programs and engagement initiatives.
  • Advise managers and employees with NEDS HR Policies and Procedures, applicable federal, state and local employment laws and regulations in New England and multiple other states.
  • Collaborate with Employee Learning and Advancement to facilitate leadership development for managers, including leadership coaching, succession planning and development planning.
  • Use analytics to translate information into business decisions to drive outcomes.
  • Through current knowledge of HR trends and technology, innovate processes and programs to drive engagement and increase efficiency and effectiveness.

Qualifications

  • Strong knowledge of Federal, State, and local laws (particularly in the New England states) and regulations related to the Human Resources function such as FLSA, ADA, Civil Rights Act of 1964 and FMLA.
  • Solid understanding of HR compliance, policies and government reporting regulations affecting HR.
  • Knowledge in a number of HR disciplines, with a heavy emphasis in employee relations, coaching and benefits.
  • Excellent verbal, written, interpersonal and organizational skills.
  • Demonstrated ability to be a flexible team player with a "can-do" attitude and a desire to learn new skills.
  • Ability to develop and foster trusted working relationships with all levels within the organization.
  • Ability to work occasional weekend and nights to support our 24/7/365 operations.

Education and Experience:

  • Bachelor's degree required
  • Human Resources experience in a health care setting is highly preferred.
  • 3-5 years of progressive HR business partner experience, strong emphasis in employee relations, benefits administration and compensation programs.

Certificates, Licenses, Registrations:

  • PHR, SPHR, SHRM-SCP or other HR certification preferred.

Additional Information

HIRING ALERT: NEDS is actively taking precautions to protect our community, staff and partners during this time of medical emergency due to COVID-19. In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19.

When you join New England Donor Services you can expect competitive salaries and a great benefit package. Benefits include a generous paid time off program, BCBS Health and Dental Insurance, Healthcare Reimbursement Account, 2x Annual Salary Life Insurance, Pet Insurance, Flexible Spending Account (FSA), Short-Term and Long-Term Disability Coverage, 403(b) Retirement Contribution, Tuition Reimbursement, Employee Assistance Program and Discounts through Working Advantage.

New England Donor Services is an equal opportunity employer and welcomes candidates from all backgrounds to apply to meet the needs of the communities we serve.

Hear from some of our employees at www.neds.org/careers

 

Salary : $105,000 - $120,000

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