What are the responsibilities and job description for the Medical Assistant position at New England Breathe Free Sinus and Allergy Centers?
Job Overview
New England Breathe Free Sinus & Allergy Centers is an ENT office in Fall River, MA. We are a professional, engaging, and employee-centric company looking for team players that are focused on creating the best patient experience possible for our patients.
We are looking for a detail-oriented, dynamic, and highly motivated Medical Assistant to join our fast-paced team. The Medical Assistant will support the Physician and Physician Assistants in a variety of administrative and patient care responsibilities. This position is an excellent opportunity to join an established group practices and become part of a medical team that offers members extensive benefits and competitive compensation packages. As a newer office, there will be many growth opportunities available for those who are interested!
Responsibilities
The Medical Assistant will work closely with the Physician and Physician Assistants/Nurse Practitioners to ensure the necessary patient health information is accurately documented in the electronic medical record (EMR) system in a timely fashion.
Although not normally the first point of contact for patients, the MA represents the face of the clinic. Based on this, the MA will exude professionalism, maturity, and respect. The MA will provide the highest level of customer service with a friendly, positive attitude.
Job Duties Include
- Greet patients and gather condition-specific information to support accurate diagnosis and care.
- Document vital signs, chief complaints, history of present illness, and medication updates in the EMR before the provider enters the room.
- Ensure all relevant diagnostic reports, imaging, and prior health conditions are accurately reflected in the patient's medical record.
- Communicate test results, imaging needs, and lab instructions to patients clearly and compassionately.
- Coordinate follow-up care and referrals with specialists, ensuring patients understand next steps and documentation is complete.
- Maintain timely and accurate EMR documentation of all patient interactions and care coordination.
- Support infection control by ensuring exam rooms and medical instruments are cleaned and sterilized daily and weekly per clinical guidelines.
- Assist other departments such as surgeon with in-office procedures as well as the front desk as needed
Qualifications and Education Requirements
- Experience working in a medical office
- Advanced training in electronic medical records is preferred, but not required
Preferred Skills
- Patient empathy
- Strong customer service skills
- Ability to multi-task
- A team player
- Willingness to go over and beyond
- Dedication
- Ability to work in a fast-paced environment
- Strong attention to detail
- Goal driven
- Spanish or Portuguese speaking is a huge plus!
Job Type: Full-Time
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Vision insurance
Ability to Commute:
- Fall River, MA 02720 (Required)
Ability to Relocate:
- Fall River, MA 02720: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $27