What are the responsibilities and job description for the Field Network Technician position at New England Authentic Eats LLC (Papa Gino's / D'Angelo)?
Description
IT Technician (3-Month Contract) – Restaurant Firewall Deployment Project
Location: Dedham, MA (Daily travel to restaurant locations required)
Employment Type: Temporary (3 months)
Project Duration: January 2026 – March 2026
Schedule: Flexible
Compensation: $40/hour
About the Role
We are seeking a Temporary IT Technician to assist with a large-scale firewall deployment across our restaurant locations. The technician will work directly with our internal IT lead to complete three site installations per day, following a structured 40–45 day schedule.
This is an excellent opportunity for a hands-on technician with strong troubleshooting skills and experience working in fast-paced field environments.
Key Responsibilities
- Travel daily with the IT lead to scheduled restaurant locations
- Install, configure, and validate network firewalls
- Physically mount and secure network devices and cabling
- Ensure proper WAN/LAN connectivity and verify cutover success
- Document installation details, network settings, and site validations
- Troubleshoot connectivity or hardware issues on-site
- Communicate status updates and completion reports to the IT lead
- Maintain equipment, tools, and inventory during the rollout
- Provide professional customer service to restaurant managers and staff
What We Provide
- All tools, equipment, and firewalls needed for deployment
- Comprehensive daily schedule and routing plan
- On-site guidance and mentorship from the IT lead
- Mileage reimbursement for travel
- Opportunity to gain hands-on experience in large-scale IT rollouts
Requirements
Requirements
- 1–3 years of IT support, network installation, or field technician experience
- Strong understanding of networking fundamentals (LAN/WAN, TCP/IP, VLANs, DHCP, VPN)
- Experience installing firewalls, routers, access points, or similar hardware
- Ability to use basic tools (mounting hardware, cable testers, etc.)
- Valid driver’s license and reliable transportation
- Ability to lift 25–40 lbs and work within equipment racks or tight spaces
- Strong documentation and communication skills
- Must be punctual, reliable, and comfortable working independently in the field
Preferred Qualifications
- Experience with restaurant, retail, or multi-site technology environments
- Prior experience with Fortinet, Cisco Meraki, SonicWall, or similar firewalls
- Knowledge of structured cabling best practices
- Experience working alongside senior technicians or project leads
Salary : $40