What are the responsibilities and job description for the Billing Coordinator position at New Direction Capital?
Billing Coordinator
Hybrid (2–3 Days Onsite)
One of our clients is seeking a Billing Coordinator to join their growing team. This role is ideal for someone who thrives in a fast‑paced, detail‑driven environment, enjoys working with customers, and takes pride in accuracy, follow‑through, and collaboration.
What You’ll Do
- Prepare, process, and send accurate customer invoices using ServiceTitan
- Process and post customer payments to accounts
- Support progress billing, job costing, and AIA (G702/G703) billing when applicable
- Monitor customer accounts for non‑payment or delayed payment and follow up as needed
- Reconcile billing discrepancies and resolve issues in a timely manner
- Conduct account reconciliations and ensure accuracy of accounts receivable records
- Generate accounts receivable and billing‑related financial reports
- Communicate with customers to address billing questions and resolve payment issues professionally
- Collaborate closely with internal accounting and operations teams to support month‑end close and workflow efficiency
- Serve as payroll backup, assisting with payroll processing as needed to ensure employees are paid accurately and on time
- Assist with special projects and ad‑hoc initiatives as assigned
What We’re Looking For
- 2 years of experience in billing, accounts receivable, or accounting support
- Required: Hands‑on experience using ServiceTitan
- Preferred: Experience with AIA construction billing (G702/G703)
- Strong attention to detail and ability to manage multiple priorities across systems
- Clear, professional communication skills — written and verbal
- Proactive, team‑oriented mindset with a problem‑solving approach
- Ability to work onsite 2–3 days per week in the Greater Philadelphia area
Why This Opportunity
- Join a collaborative, growth‑focused team
- Work in a role with meaningful ownership and visibility
- Opportunity to support a well‑established billing and accounting function
- Competitive compensation and benefits