Case Manager

New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.

Job Title - Case Manager, Marcello
FLSA Status - Non-Exempt
Reports to - Program Director, Lily House and Marcello
Department - Family Support Program
Location - 2299 Andrews Avenue N

Job Purpose
New Destiny is seeking to hire a full-time Case Manager to provide regular on-site services in the Fordham Heights section of the North Bronx. Marcello Manor is a 37-unit complex, with 23 units set aside for domestic violence survivors. The building is a service-enriched permanent and affordable housing development. The Case Manager will work with the Program Director to maintain and grow a robust program focusing on fostering family stability by connecting families to resources; maintaining a violence-free environment and helping children thrive emotionally, physically, and academically. This is a full-time position requiring one late night a week (e.g., 11:00 am to 7:00 pm). The Case Manager will report directly to the Program Director.

Duties and Responsibilities
Case Management Responsibilities:
· Provide comprehensive case management services to a caseload of 20-25 tenants, including counseling services, crisis intervention, and other appropriate supportive services.
· Develop programming and activities in collaboration with the Program Director and the families.
· Work with tenants on caseload to create and implement annual wellness plans to meet individual goals.
· Conduct annual assessments with tenants to assess stability and ongoing social service needs.
· Plan and implement age-appropriate therapeutic activities for children.
· Research, organize and implement afterschool programming and occasional weekend activities.
· Build connections in the community and provide referrals to stabilizing community programming, including recreational activities, mental health services, physical health services, employment enhancement services, etc.
· Work with families to follow-up with schools, clinics, and other providers where appropriate.
· Contribute to the program database of borough-specific and city-wide educational and recreational programs. Maintain a strong relationship with New Destiny Housing’s Housing Stability Services team members who are providing Health and Wellness and Financial Coaching on-site to tenants. This includes following up with referrals and assisting with connection to services.
Administrative Responsibilities:
· Attend weekly supervision meetings with the Program Director.
· Enter all tenant contacts and group work into ECM on a regular basis.
· Collect and maintain information on children and families (report cards, skills evaluation, surveys, etc.).
· Conduct monthly meetings and case conferences with Family Support Program staff.
· Maintain up-to-date case files and ensure all data is inputted into the case management database.
· Contribute to the development of best practices for the Family Support Program.
· Work with volunteers and interns to enrich youth and family events.
· Other duties as assigned by the Program Director

Qualifications

· Bachelor’s degree required. A BSW or BA/S in the areas of Psychology, Sociology, Early Education preferred.
· Must have knowledge of services in the Bronx.
· A minimum of 2 to 4 years of direct service experience preferred.
· Knowledge and experience assisting individuals to access resources in the areas of housing stability, health &mental health, and food security.
· Proven track record in engaging children and adults who have experienced homelessness and domestic violence preferred.
· Ability to be empathetic, creative, and resourceful. Experience with trauma-informed care preferred.
· The ideal candidate is a person who is highly organized, flexible, and resourceful.
· Strong written and oral communication skills, computer literacy and sound judgment.
· Bilingual Spanish/English strongly preferred.

Compensation/Benefits
$57,000 a year with competitive benefits. This is a full-time position with a benefits package including medical, dental, vision, short disability, PTO paid holidays and 401(k). EOE

How to Apply
Please visit www.newdestinyhousing.org/about-us/jobs-and-internships/.org to apply for this position.

Salary : $57,000