What are the responsibilities and job description for the New Day Associate position at New Day Wings and Things?
Job Overview
Join our dynamic team as a New Day Associate, where your energy and enthusiasm will help create a vibrant shopping experience for our customers! In this role, you will be the friendly face that welcomes shoppers, assists with product knowledge, and ensures the store runs smoothly. Your proactive approach and excellent communication skills will drive sales, support merchandising efforts, and foster a welcoming environment. This paid position offers an exciting opportunity to develop retail skills, gain supervising experience, and be part of a motivated team dedicated to customer satisfaction.
Duties
- Greet customers warmly and provide exceptional customer service to enhance their shopping experience
- Assist customers with product demos, answering questions about store merchandise and features
- Operate cash registers efficiently, handling retail sales transactions with accuracy using POS (Point of Sale) systems
- Stock shelves and organize displays to ensure the store remains attractive and well-maintained
- Upsell products by recommending additional items that meet customer needs and increase sales
- Manage cash drawer handling and perform retail math calculations for transactions and change accuracy
- Support merchandising efforts by arranging products according to planograms and promotional displays
- Conduct product demos to educate customers about new or featured items, encouraging engagement and sales
- Maintain excellent phone etiquette when assisting customers via phone inquiries or follow-up calls
- Assist in supervising team members when needed, supporting a collaborative work environment
Skills
- Strong communication skills with the ability to engage customers effectively in both English and bilingual settings
- Proven experience with POS systems, cash register operations, and retail sales transactions
- Demonstrated supervising experience or leadership qualities in a retail environment
- Knowledge of retail store product details, merchandising techniques, and inventory stocking procedures
- Ability to perform basic math accurately for cash handling, retail math calculations, and sales totals
- Excellent customer service skills with a friendly demeanor and professional phone etiquette
- Familiarity with upselling strategies to maximize sales opportunities
- Ability to handle cash drawer handling responsibly while maintaining accuracy in retail math calculations
- Knowledge of retail sales techniques including product demos and upselling methods
- Strong organizational skills for stocking shelves and maintaining store appearance
Join us as a New Day Associate to bring energy, enthusiasm, and expertise into our store! Your proactive attitude will help us deliver outstanding service while developing valuable retail skills. We’re excited to support your growth in a fast-paced environment where every day is an opportunity to make a positive impact!
Pay: $10.00 - $15.00 per hour
Expected hours: 10.0 – 30.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $10 - $15