What are the responsibilities and job description for the Sales & Service Agent position at New Day Insurance Services LLC?
Job Overview
New Day Insurance is growing, and we are hiring an Inside Sales Agent to join our team.
This role is for someone who loves helping people and hitting sales goals. You will work our existing clients: handle service, find coverage gaps, and cross-sell what they are missing. Success is taking great care of our clients while growing and retaining the book.
Pay that grows — Earn predictable base pay plus commission and bonuses when you keep clients and round out the book.
Built-in opportunity — You work the book we already have, not an empty desk
Real resources — We provide training, systems, and processes so you don't have to guess.
Strong leadership — We coach you daily to master the job and to succeed; not just checking in
Salary Range: $36,000 – $50,000 per year (Base Pay Commission Bonuses)
Schedule: Monday – Friday in Office (No weekends)
Salary Range: $36,000.00 - $50,000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)Hands on Training
Mon-Fri Schedule
Requirements
Insurance experience is a plus, not required. We train you so you can grow quickly and confidently.
Complete licensing and stay engaged in our continuous training and coaching.
Motivated by clear goals and results.
Integrity, accountability, teamwork, initiative, and a drive to get better.
Responsibilities
Handle customer service from start to finish, providing exceptional service
Identify coverage gaps and cross-sell additional products to better protect customers
Educate customers so they fully understand and feel confident in their coverage.
Execute proactive follow-ups to maintain strong client relationships and protect retention.
Follow agency processes on every service and sales call.
About Us
New Day Insurance is a locally owned, growing insurance agency based in Ooltewah, serving customers throughout Tennessee, Georgia, and Alabama. We believe in providing personal service, clear guidance, and the right protection for every customer. Our team values integrity, accountability, teamwork, and doing great work.
Why Join Us
At New Day Insurance, we're building an agency where good people can build great careers. You'll work in a professional, team-oriented office with clear expectations and the support to succeed. We value people who take initiative, care about their work, and want to keep getting better. Strong performance is recognized, with opportunities to grow as the agency grows. We work together, take care of our customers, and hold ourselves to high standards. If you're looking for a rewarding career where your work and results matter, let's talk.
Salary : $36,000 - $50,000