Medical Assistant/CNA/Administrative Assistant

New Dawn Psychiatric Care is an outpatient mental health clinic in Bellevue, Washington. We offer psychiatric evaluations, medication management, TMS, and Spravato treatments.

We are looking for a hybrid receptionist and medical assistant to join our team. Our clerical work requires knowledge of medical terminology and some psychiatric pharmacology, as well as experience with high-acuity clients. Knowledge of TMS and Spravato treatments is helpful but not required. The ability to use technology is a must, as are attention to detail, time management, and experience with scheduling. Administration of Spravato, as well as blood pressure monitoring, will be required occasionally.

Responsibilities include:

• Optimizing patients’ satisfaction and provider time by scheduling appointments in person or by telephone
• Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed
• Assists patients in filling out insurance forms and other patient records
• Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies
• Helps patients in distress by responding to emergencies and solving problems
• Administration and monitoring of Spravato and TMS treatments as needed

Pay:

$23.46 - $26.15 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23 - $26