What are the responsibilities and job description for the Support Specialist position at New Choices, Inc?
New Choices is the only Domestic Violence Shelter in Shelby County. Our services are available to survivors of Domestic Violence 24 hours a day, 7 days a week. The support specialist will:
1. Answer crisis hotline, perform crisis intervention and make appropriate referrals.
2. Escalate calls to “on-call” advocates and/or Executive Director, as appropriate.
3. Execute emergency evacuation in case of emergency.
4. Keep complete and accurate detailed case notes showing all contact and work with crisis, outreach, shelter and transitional clients.
5. Attend all required trainings, staff meetings.
6. Adhere to all established policies and procedures of New Choices Inc.
7. Assist with fundraisers and other activities as needed.
8. Perform daily cleaning of shelter, and any other assigned shift projects
9. Perform all other duties, as may be required, to fulfill the general responsibilities of the position, as required by the Executive Director
Qualifications:
· High School Diploma or GED. Experience working with victims of domestic violence preferred.
· Good written, interpersonal, and public communication skills.
· Ability to adhere to and incorporate the philosophies of New Choices, Inc. as it relates to victims of domestic violence and their children, domestic violence criminal and civil law, and related matters.
· Must maintain a valid Ohio Driver’s license and be able to complete and pass a background check
· Ability to handle with professionalism and void of bias all people in crisis regardless of race, creed, ethnicity, class, economic standing, or sexual orientation.
· Ability to maintain strictest client confidentiality standards.
Job Type: Part-time
Pay: $14.50 - $15.00 per hour
Expected hours: 24.0 – 32.0 per week
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Salary : $15 - $15