What are the responsibilities and job description for the Administrative Assistant position at New Care Behavioral Health?
New Care Behavioral Health is a private counseling practice located in Wellington, Ohio. We are seeking a reliable and self-motivated person to join our front office team on a full-time basis as an Administrative Assistant. Come grow with us!
Responsibilities
- Maintain confidentiality
- Completes tasks accurately and timely
- Performs receptionist duties to support practice operations, including but not limited to faxing, copying, scanning, and project support
- Client and guest interfacing and customer service, including answering and relaying phone calls and messages, answering and relaying emails and client portal messages, checking in/out clients, scheduling and canceling appointments, collection of client payments, making payment arrangements
- Registers clients and maintains client demographic information and insurance information
- Ensures completion of all client intake paperwork and addition to client record
- Maintains front office tracking systems
- Helps to improve efficiency and data tracking
- Takes initiative in client outreach for obtaining client information and providing appropriate reminders
- Learns and conveys policies and procedures, implementing as necessary/appropriate
- Obtains insurance benefit information, assists in claim recovery, may assist in billing
- Organizing supplies and maintaining inventory and supply needs
- Handling incoming and outgoing office mail
- Accepting deliveries
- Office upkeep and making sure common space is clean and clutter free
- Some evenings and weekends required
Skills and Experience
- Ability to maintain confidentiality
- Strong attention to detail
- High School Diploma or equivalent
- 2 years of experience in a front-desk setting
- Possess prior knowledge of HIPAA and 42 CFR Part 2 regulations is preferred
- Strong computer skills
- Previous experience with EMR/EHR
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Ability to multi-task
- Desire and ability to learn
- Qualified candidates must be legally authorized to be employed in the United States
New Care Behavioral Health is an equal opportunity employer.
Job Type: Full-time
Pay: $16.00 per hour
Work Location: In person
Salary : $16