Case Manager

SUMMARY:

The Case Manager will assist clients by helping individuals access the resources, support, and services they need to improve their well-being and stability in regard to housing, employment, food access and health needs.

SPECIFIC RESPONSIBILITIES:

The Case Manager will:

• Provide one-one case management services, including but not limited to assist clients with housing and employment searches as needed
• Manage referrals and conduct intakes with tenants, and landlords to provide aid where needed
• Process applications for housing assistance in their entirety
• Assist tenants’ development of rental arrears repayment plans
• Develop and implement a landlord engagement plan
• When necessary, educate clients regarding tenant/landlord rights and responsibilities, the eviction process, and the housing court system
• Refer tenants to financial counseling services and legal services as needed
• Ensure files, notes, and documents are timely and accurately maintained in all systems, including HMIS, New Org and client files
• Attend and successfully complete required training (COC written standard due within 60 days of hire)

· Perform other duties as assigned by his/her Supervisor

SUPERVISORY RESPONSIBILITIES:

The Case Manager has no supervisory responsibilities.

COMPETENCIES:

The candidate must have proficiency in all of the following:

· Bachelor’s degree in human services, social work, psychology, public health, or a related field.

· At least two year’s related experience in a non-profit setting or equivalent.

· Knowledge of basic financial literacy.

· Excellent organizational, writing, communication, and problem-solving skills.

· Ability to manage challenging situations and crises, work independently and collaboratively.

· Demonstrated ability to provide one-on-one case management or coaching.

· Ability to work flexible hours, including evenings and weekends.

· Employee must be 18 years or older.

· Employee may not have an Indicated or Founded Child Abuse Offense.

If interested, please send a cover letter and resume directly to Veronne Demesyeux, Associate Executive Director, at vdemesyeux@newbethany.org.

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• non-profit: 2 years (Preferred)

Ability to Commute:

• Bethlehem, PA 18015 (Required)

Ability to Relocate:

• Bethlehem, PA 18015: Relocate before starting work (Required)

Work Location: In person

Salary : $22