Home Care Coordinator

Job Overview

We are seeking a dedicated and compassionate bilingual Home Care Coordinator to join our dynamic healthcare team. In this vital role, you will serve as the primary point of contact for patients and their families, coordinating personalized home care services to promote health, independence, and well-being. Your energetic approach will ensure seamless communication between clients, caregivers, healthcare providers, and insurance companies. By managing schedules, documentation, and compliance with health regulations, you will play a crucial role in delivering exceptional home care experiences that make a real difference in people's lives.

Responsibilities

• Coordinate and schedule home care services tailored to each patient's needs, ensuring timely and efficient delivery of care.
• Act as the main liaison between patients, families, caregivers, and healthcare professionals to facilitate clear communication and address any concerns promptly.
• Maintain accurate electronic health records (EHR) and patient management software to document care plans, updates, and compliance with health regulation policies.
• Verify insurance coverage and assist patients with health insurance inquiries related to home care services.
• Support medical administrative tasks including appointment scheduling, patient intake, and updating medical documentation while maintaining strict confidentiality of sensitive information.
• Provide excellent customer service by responding to phone inquiries with professionalism and empathy; communicate effectively via client communication channels.
• Ensure adherence to health regulation policies by staying informed about relevant guidelines and implementing best practices in all aspects of patient management.

Skills

• Proven experience in medical office settings or healthcare administrative support roles.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes.
• Knowledge of health regulation policies related to home care services and patient privacy standards such as HIPAA.
• Familiarity with medical terminology and electronic health records (EHR/EHR management systems).
• Experience using patient management software or electronic health records (EHR) systems for accurate data entry and record keeping.
• Strong customer service skills with the ability to communicate clearly over the phone and in person.
• Understanding of health insurance processes and coverage options relevant to home healthcare.
• Excellent organizational skills including typing accuracy and attention to detail when managing documentation.
• Ability to maintain patient confidentiality at all times while handling sensitive information efficiently.

This position offers an engaging opportunity for motivated individuals passionate about providing compassionate home care support while developing their expertise within a vibrant healthcare environment. Join us in making a meaningful impact on the lives of those we serve!

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23 - $25