What are the responsibilities and job description for the Librarian Assistant position at New Albany-Floyd County Public Library?
Job Description
Department: Public Services
Classification: LA Levels 1-4
Reports To: Central Library Leader/Branch Leader
FLSA Status: Non Exempt
Certification: Determined by Education & Experience
Benefits: Pro-rated (PT)
Salary: minimum LA 4 $13.00, LA 3 $14, LA 2 $15, LA 1 $16
Typical Responsibilities of Position
- Customer Engagement/Assistance/Advisory/Reference
- Outreach
- Information Literacy/Programming
- Collection Maintenance: shelving, pulling holds, weeding, cleaning, ect.
- Non-Scheduled Activities (committee service, conferences, professional development)
- Other Duties as Assigned by Leadership
Examples of Work Performed
- Assist with organization and execution of library services and programs
- Recognizes collection trends, topics, communicating public requests and collection gaps.
- Monitors technology trends in the library providing input to enhance the user’s experience and stream line staff workflows.
- Assist in developing and insuring net inclusion.
- Assists in the team development of best practices, creating procedures and tools for cross training library staff, developing a positive work culture.
- Assist in the planning/presenting of engaging library events.
- Engage in outreach activities promoting library initiatives and reaching underserved community areas.
- Assist in assuring the accuracy of the public catalog, reporting corrections and enhancements for easier public use.
- Learn and implement emerging technology, databases, applications, personal digital devices, social media, and library programming trends to develop skills to assist customers.
- Engage in friendly and sincere public service assistance, including reference/ reader’s advisory and digital navigation.
- Will provide public service at any public service desk or point of contact at all Library locations and outreach.
- Carries out library policies and procedures with direct and compassionate approach.
- Assists monthly with the compiling and analyzing of statistical information for the library in order to complete Indiana State Annual reporting and for supporting the library’s story.
- Engages in serving on professional and library system committees as assigned and/or approved by leader.
- Will engage in professional development and implement skills and ideas learned to their position.
- Will work collaboratively with leadership to grow and expand job engagement and responsibilities.
- Has an understanding of the library is a public service location that addresses many different demographics and is able to approach everyone with respect and empathy.
- Responsible for maintaining state library certification if applicable.
Required Knowledge, Skills and Abilities
- Ability to provide excellent customer service and engagement.
- Proven demonstrated ability to effectively conduct reference interview with strong listening skills.
- Strong writing abilities in various forms of communication.
- Self-motivated and goal oriented relating to strategic initiatives.
- Proven ability to problem solve an identify opportunities for growth and change to enhance customer experience.
- Proficiency in understanding cataloging/classification utilizing an ILS system.
- Ability to plan, organize and carry out a program.
- Ability to maintain confidentiality of library information.
- Ability to use technology and software such as Microsoft Office, integrated library systems, and digital reference tools and databases.
- Strong understanding or willingness to learn various digital platforms to provide customer assistance.
- Ability to work independently, organize and prioritize job responsibilities.
- Strong interpersonal skills with an ability to maintain and foster cooperative and courteous working relationships.
- Excellent communication skills.
- Strong effective listening skills.
- Adaptability and flexibility.
- Delivers respectful and kind approach to all.
Tools and Equipment Used
- Book carts for transporting materials.
- Circulation computer equipment, including scanner, keyboards, printers.
- Laptops and LCD projectors.
- Photocopier, microfilm/fiche reader/printer, public access computers.
- Digital cameras, tablets, audio equipment or any similar equipment to create multi-media presentations for a variety of uses.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Ability to work in confined spaces.
- Bending/twisting and reaching.
- Far vision at 20 feet or further; near vision at 20 inches or less
- Fingering: keyboarding, writing, filing, sorting, shelving and processing.
- Handling: processing, picking up and shelving books.
- Lifting and carrying: 50 pounds or less.
- Pushing and pulling: objects weighing 30-40 pounds on wheels.
- Sitting, standing, walking, climbing, stooping, kneeling and crouching.
- Talking and hearing; use of the telephone.
Mental Requirements
- Ability to apply technical knowledge.
- Ability to comprehend and follow instructions: effectively follow instructions from supervisor, verbally and in written form.
- Ability to deal with abstract and concrete variables.
- Ability to interpret technical regulations and instructions.
- Analytical Skills: identify problems and opportunities; review possible alternative courses of action before selecting one; utilize information resources available when making decisions.
- Communication Skills: effectively communicate ideas and information both in written and verbal form.
- Creative Decision-making: effectively evaluate or make independent decisions based upon experience, knowledge or training.
- Mathematical Ability: calculate basic arithmetic problems (addition, subtraction, multiplication, division) without the aid of the calculator.
- Planning and Organization Skills: develop long-range plans to solve complex problems or take advantage of opportunities; establish systematic methods of accomplishing goals.
- Problem-solving Skills: develop feasible, realistic solutions to problems; recommend actions designed to prevent problems from occurring; and refer problems to the library director when necessary.
- Reading Ability: effectively read and understand information contained in memos, procedure manuals, emails, reports, etc.
- Time Management: set priorities in order to meet assignment deadlines.
Environmental/Working Conditions
- Flexible work hours; frequent evening and weekend hours.
- Inside work environment.
- Exposure to dust.
Position Accountability
Reports to the Central Leader/Branch Manager
Selection Guidelines
Formal application, rating of education and experience; oral interview and reference check. Job-related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.
The position description does not constitute an agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Experience and Qualifications
- High school diploma or GED equivalent
- Public service experience preferred
- Community engagement or education background preferred.
Floyd County Library is an Equal Opportunity Employer
Created August 16, 2017
Salary : $13 - $16