Case Manager

Essential Functions:

• Completes psychosocial assessments with each patient to guide the treatment process and assist in establishing appropriate follow up care.
• Collects and analyzes data from various sources to evaluate programs and determine need for additional educational programs.
• Delivers behavioral health education services. Develops educational materials such as audiovisual aids, articles, brochures, fact sheets and public service announcements promoting behavioral health topics.
• Maintain patient confidentiality in treatment plans and reporting as appropriate. Understand and abides by HIPPA guidelines.
• Maintain complete and accurate records on each patient.
• Inform and educate the patient and family member involved in ongoing treatment plans for the patient.
• Informs all parties involved on the processes that are being used to treat the patient.
• Sets up and attends meetings with providers and patients as needed.
• Receives documentation from providers and follows up with patients regarding their treatment plan.
• Serves as a liaison between the patient and the mental health provider.
• Provides outpatient mental health resources to patients and assists in establishing follow up appointments.
• Other duties as assigned.

Skills Abilities:

• Ability to communicate clearly and effectively with all levels.
• Ability to complete competency for nursing skills.
• Ability to perform simple mathematical equations.
• Ability to prioritize and complete multiple tasks simultaneously.
• Effective oral and written communication skills.

Working Conditions:

• Exposure to distressed patients, families or visitors.
• Possible exposure to inside environmental conditions.

Physical Demands:

• Requires standing, sitting or walking for up to 12 hours or longer per day.
• The ability to lift up to 50 lbs.

Qualifications:

• Must maintain a telephone and adhere to appropriate dress code.
• No licensure required.
• Bachelor’s Degree a human services field of study which includes a field practice involving supervised psycho-social assessment, planning and referral of individuals with health and/or social problems is required.

Preferred Qualifications:

• Experience in a hospital or long-term care setting preferred.
• Other experience in related fields helpful.

NRMC is adhering to the CMS Omnibus COVID-19 Health Care Staff Vaccination Final Rule.