What are the responsibilities and job description for the Pro-Shop Firearms Sales & Buying Experience Specialist position at Nevada PF LLC?
Description
THE COMPANY
Americans who protect loved ones, communities, our Country, and our way of life choose Staccato. These heroes perform their best with our 2011® pistols and know we have their backs for life. With a customer-first mindset, we create relationships with Staccato owners and are focused on delivering them the best of American ingenuity and manufacturing through our portfolio of 2011® pistols for duty and defense, concealed carry, and competition. Insanely accurate and easy to shoot well, Staccato pistols are trusted by many elite law enforcement teams, such as the US Marshals SOG, the Texas Rangers, and LAPD’s prestigious Metro unit. Staccato pistols are fast becoming the pistol of choice for professionals, civilians, and shooters of all skill levels. Proudly made in America and handcrafted in the heart of Texas, over 25% of our team members are veterans, and 100% are patriots. We strive relentlessly to achieve our best, a common bond we share with our employees and customers.
OUR MISSION
We protect freedom. We proudly build the best product possible for those who protect and embody American freedoms.
THE OPPORTUNITY
The Pro-Shop Firearms Sales & Buying Experience Specialist is responsible for delivering a premium customer experience through firearm sales, guided Staccato Buying Experiences, and operational support of daily Pro-Shop functions. This role supports revenue generation, inventory accuracy, compliance requirements, and guest satisfaction.
The position requires strong product knowledge, attention to detail, time management, and the ability to execute structured buying experiences while maintaining operational flow during peak business periods.
This role directly impacts firearm sales performance, conversion rates from experiences to purchases, and overall guest experience at Staccato Vegas.
JOB DUTIES & RESPONSIBILITIES
Customer Experience & Sales
- Conduct Staccato Buying Experiences (setup, execution, reset)
- Guide guests through firearm selection and live-fire evaluation
- Convert buying experiences into firearm sales
- Provide product education (firearms, optics, accessories)
- Support retail floor coverage and guest engagement
Operational Execution
- Build and maintain Buying Experience kits
- Ensure readiness of firearms (cleaned, oiled, batteries, optics)
- Execute timely optic installs at designated Pro-Shopstation
- Maintain showroom presentation and merchandising standards
- Support monthly inventory and cycle counts
Compliance & Accuracy
- Complete 4473 processing accurately and efficiently
- Follow NICS procedures and escalation protocols
- Maintain safe firearm handling and storage compliance
- Support FastBound / bound book workflow
Team & Workflow Support
- Maintain time management standards to prevent guest delays
- Communicate readiness and operational issues proactively
- Assist with daily resets and opening/closing duties
- Support events and range day preparation
Requirements
- Firearms retail, range, or industry experience
- Customer-facing sales experience (premium retail preferred)
- Experience conducting guided product demonstrations
- Familiarity with compliance processes (4473/NICS) preferred
Education:
- High school diploma or equivalent required
- Relevant certifications or firearms training preferred
COMPENSATION AND BENEFITS
We offer a competitive and attractive package of compensation and benefits, including health insurance, 401(k) plan, paid vacation, sick pay, and holidays. In addition, as a Staccato team member, you enjoy discounts on Staccato products.
*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.