Care for pets. Find them homes. Save lives. That’s the mission at Nevada Humane Society. 

We’re a high-save organization helping nearly 34,000 animals in our community each year and caring for approximately 10,000 across both of our campuses. through sheltering, adoptions and community-centered programs and services that help find pets loving homes and keep them there. We are seeking a (Job Title) to join our team at our (Campus Name) Campus. In this role, you’ll provide daily care, support positive outcomes, and help match pets with the families who will love them for life. 

At NHS, lifesaving work is powered by dedicated professionals. We support our team with competitive pay, meaningful benefits, and a workplace rooted in compassion, teamwork, and purpose. 

WHAT YOU’LL DO 

Our Humane Enforcement Officer plays an important role in advancing Nevada Humane Society’s mission 

As a Humane Enforcement Officer, you contribute to Nevada Humane Society’s (NHS) mission by performing field animal control work in accordance with state laws, city and ordinances, and statutes. You provide humane care of animals in custody. Humane Enforcement Officers also patrol neighborhoods and respond to citizen complaints. Handles all animals humanely, safely and with compassion, including those that may be injured, wild or potentially vicious. Your work supports protecting both community safety and animal welfare [CB1] and reflects our commitment to care for pets, find them homes and save lives.    

Essential Responsibilities

Position-Specific Responsibilities[JS2] 

1. Support contracted Carson City service commitments by delivering professional animal control services and coordinating with partner agencies to ensure consistent, timely response and outcomes.
2. Conduct routine patrols on foot or in a company vehicle within assigned areas to locate animals at large; safely capture, control, transport and deliver animals to NHS for impoundment.
3. Respond to high-priority and complex calls for service including aggressive animal incidents, animal cruelty investigations, bite reports, law enforcement assistance requests, and take appropriate enforcement and safety actions.
4. Communicate professionally and compassionately with the public to provide education, warnings, and guidance regarding Animal Control ordinances; collaborate with local law enforcement to issue citations when necessary to resolve complaints and ensure compliance with laws and regulations
5. Prepare complete and accurate case documentation and testify in court regarding enforcement actions, investigations and related incidents.
6. Maintain working knowledge of applicable Animal Control Ordinances and enforcement practices; remain informed of ordinance updates and procedural changes.
7. Perform animal rescues and respond to emergency calls while following safe handling practices and established protocols.
8. Under the direction and supervision of a shelter Veterinarian, safely perform emergency euthanasia when required and in accordance with policy and applicable regulations.
9. Remove and transport dead animals for disposal[JS3]  in compliance with established protocols.
10. Maintain accurate and timely and complete data entry of case reports, citations, impounds, and field activities[JS4]  using required systems and documentation standards.
11. Safely operate, ensure proper working condition and cleanliness of dispatch vehicle[JS5] . Report mechanical or safety concerns promptly to the proper staff members.
12. Establish and maintain effective [JS6] working relationships with law enforcement, rescue groups, veterinarians, and other agencies to support coordinated field operations and animal welfare outcomes.
13. Maintains strict confidentiality of privileged communications and information and complies with privacy laws, regulations[JS7]  and organizational polices.
14. Investigate animal cruelty and abuse[JS8] . Including evidence collection, documentation, and coordination with appropriate agencies as needed.
15. Work assigned schedules, on-call schedules[JS9] , additional schedules to provide coverage for high volume caseloads, and to ensure coverage for contractual obligations as needed based on department and company needs.

General Responsibilities

1. Helps promote fundraising activities and solicit support of agency overall.
2. Interacts with co-workers and volunteers in an efficient and courteous manner to ensure a cooperative team environment amongst all departments.
3. Maintain and promote a positive public image relevant to NHS standards.
4. Represents NHS, professionally with customers, donors, and business partners.
5. Attend and participate in departmental and shelter meetings. Attend educational conferences/seminars as recommended/approved.
6. In the event of an emergency, assist with the handling and evacuation of animals located at any NHS campus.
7. Participate in disaster preparedness and response activities for the organization and community as it pertains to pet related needs.
8. Address and/or report any safety hazards or unsafe activities.
9. Perform other responsibilities as requested by direct management, and/or the CEO.

Working conditions

Position-Specific Working Conditions

1. Work is performed in the field and in the community, including residential, commercial, rural, and urban environments.
2. Frequent outdoor work in varying weather conditions, including heat, cold, wind, rain, snow, and extreme temperatures.
3. Exposure to uneven terrain, debris, confined spaces, and other environmental hazards during patrols and animal response activities.
4. Regular operation of a company vehicle, including driving in heavy traffic, low visibility, rural roads, and inclement weather.
5. Exposure to unpredictable animal behavior, including aggressive, fearful, injured, or sick animals.
6. Risk of injury from animal bites, scratches, kicks, and other animal-related incidents.
7. Potential exposure to zoonotic diseases, parasites, bodily fluids, and unsanitary conditions.
8. Exposure to distressing or traumatic situations, including animal cruelty cases, injured animals, emergency euthanasia, and deceased animals.
9.  Regular interaction with the public, including emotionally charged or confrontational situations.
10. May work alongside or in coordination with law enforcement and other emergency response personnel.
11. Work may require use of personal protective equipment (PPE) such as gloves, masks/respirators, protective clothing, and eye protection.
12. Work may require handling and transporting deceased animals in accordance with established protocols.
13. Work includes computer and mobile device use for documentation, data entry, citations, and case reporting while in the field.
14. Schedule may include evenings, weekends, holidays, on-call assignments, extended shifts, and overtime based on operational needs and emergency response demands.

General Working Conditions

Working for NHS in any capacity is safety sensitive due to the responsibilities of this business that directly affect the wellbeing and safety of employees, animals and the public.

1. Work will be performed in a variety of environmentally controlled and uncontrolled conditions.
2. Due to the housing of live animals onsite, work hours may take place at any time within a 24-hour period, 7 days a week, 365 days a year. Operational and public hours may vary by department or location and are subject to change. Attendance at events and other functions may require additional hours, holiday, weekend, evening overnight, or on-call work.
3. Exposure to allergens produced by animal dander, saliva, or fur, throughout all areas of the shelter, or other locations.
4. Exposure to zoonotic, or otherwise communicable disease.
5. Exposure to animals with unpredictable or aggressive behavior. 
6. Exposure to animals that may scratch or bite unexpectedly.
7. Exposure to direct or indirect injury from an animal or other mechanical means used to confine, control, or provide essential care for any animal housed with NHS.
8. May require travel within a workday on a regular basis. May require overnight travel intermittently.

Position-Specific Equipment Use

1. Daily use of computers, telephones, and other devices including organizational software systems/programs for communication, documentation and business requirements.
2. Animal Capture and Restrain Tools, such as catch poles, bite sticks, control leashes, slip leads, snappy snares, humane animal traps, tranquilizers, nets, and muzzles of various sizes.
3. Protective gear, such as bite-resistant gloves, safety goggles, respirators, and department specific uniforms.
4. Transport and containment equipment, such as kennels, crates, stretchers, slings, gates, and various organization vehicles.
5. Cleaning and disinfection supplies, such as disinfectants and sanitizing sprays, biohazard disposal bags, towels, blankets, and absorbent pads.

General Equipment Use

1. Telephone or mobile device.
2. Computer, printer, copier and/or scanner.
3. Two-way radios.
4. Other office-related equipment.
5. May require use of personal and company vehicles.

Physical & Mental Demands

Position-Specific Mental Demands

1. Ability to exercise sound judgment and make timely decisions in high-risk, rapidly changing situations involving public safety and animal behavior.
2. Ability to remain calm, focused, and professional when responding to emergencies, aggressive animal incidents, or emotionally charged encounters.
3. Ability to assess animal behavior and environmental conditions to determine safe and appropriate handling, capture, and enforcement actions.
4. Ability to maintain situational awareness and recognize hazards, threats, and safety concerns for self, coworkers, the public, and animals.
5. Ability to follow detailed protocols, ordinances, and safety procedures while working independently with minimal supervision.
6. Ability to communicate clearly and compassionately with diverse members of the public, including individuals who may be distressed, hostile, or uncooperative.
7. Ability to manage conflict, de-escalate tense interactions, and maintain control of conversations while enforcing ordinances and issuing warnings or citations when necessary.
8. Ability to handle sensitive or traumatic situations (including animal cruelty investigations, injured animals, euthanasia, and deceased animals) while maintaining emotional resilience and professionalism.
9. Ability to maintain confidentiality and comply with privacy laws, organizational policies, and privileged communications requirements.
10. Ability to complete accurate, thorough, and timely case documentation, including evidence collection, report writing, citations, and data entry.
11. Ability to recall, interpret, and apply ordinances, policies, and enforcement procedures consistently and appropriately.
12. Ability to prioritize and manage multiple calls, tasks, and deadlines in a high-volume workload environment.
13. Ability to work effectively under pressure, including during on-call coverage, extended shifts, and unpredictable scheduling demands.
14. Ability to coordinate effectively with law enforcement, veterinarians, rescue groups, and other agencies while maintaining professionalism and clear communication.
15. Ability to provide credible testimony in court, including the ability to present facts clearly, respond to questions, and remain composed under scrutiny.

General Mental Demands

1. Demonstrated ability to maintain emotional balance, competently and reasonably manage daily exposure to various animal welfare concerns, including adverse outcomes for animals, ethically complex situations, and hostile clients. 
2. Must have ability to make decisions based on reasonable judgment.
3. Must have ability to work with the public, staff and volunteers in a fair and ethical manner.
4. Requires the ability to think clearly, act quickly and utilize sound judgment in a variety of situations.

Position-Specific Physical Demands

1. Ability to perform routine patrols on foot and/or in a company vehicle for extended periods.
2. Ability to work indoors and outdoors in varying terrain and weather conditions, including heat, cold, wind, rain, and low visibility.
3. Ability to walk, stand, and move continuously throughout the workday, including during emergency response situations.
4. Ability to safely capture, restrain, control, lift, and transport animals of varying sizes, temperaments, and medical conditions, with or without reasonable accommodation.
5. Ability to physically intervene as needed to manage aggressive or unsafe animal behavior and maintain personal and public safety.
6. Ability to lift, carry, push, and/or pull equipment, carriers, traps, and related materials (including animals) consistent with field response needs.
7. Ability to bend, squat, kneel, climb, reach, and crouch to access animals, evidence, and equipment in confined or difficult-to-reach areas.
8. Ability to use hands and arms frequently for handling animals, operating equipment, completing documentation, and using computer/mobile systems.
9. Ability to operate animal control tools and equipment (e.g., leashes, slip leads, muzzles, traps, nets, transport kennels) safely and effectively.
10.  Ability to maintain situational awareness and respond quickly to hazards, including the ability to observe surroundings, recognize risk, and react promptly in safety-sensitive situations.
11. Ability to safely operate a vehicle under a variety of driving conditions, including urban and rural environments, heavy traffic, inclement weather, and extended driving periods.
12. Ability to enter and exit a vehicle repeatedly and safely throughout a shift, including during urgent response calls.
13. Ability to safely handle and transport deceased animals in accordance with established protocols.
14. Ability to wear required personal protective equipment (PPE) and follow safety procedures while performing field operations and emergency response duties.
15. Ability to maintain the stamina and focus required to work assigned schedules, including on-call and extended shifts as needed.

General Physical Demands

1. The physical ability to be at the shelter for the duration of each scheduled shift and other offsite locations as assigned or required to provide essential care to all animals under the care of NHS.
2. Physical ability to walk and/or stand on your feet throughout a normal workday to provide essential care for all animals under the care of NHS.
3. Physical ability to engage in repetitive motions of all limbs and the dexterity to grasp and hold small items with both hands, to move animals and goods. ability to hear, and discern noises from within 3 feet of you, visual acuity, near, far, depth, color vision, to provide essential care to all animals under the care of NHS.
4. Ability to and willingness to physically be near and handle any animals, and required tools, supplies, materials, used to safely and humanely manage their care.

BENEFITS & PERKS 

In Nevada 

Nevada employers often provide competitive benefits, but NHS stands out with: 

• Employer-paid medical & vision premium option (Full-Time Employees) 

• Pet-centric benefits not typical in most benefit packages 

• Paid Time Off (PTO) accrual starting on day one rather than waiting periods. 

• This puts NHS at or above local and national trends for comprehensive total compensation and unique personal perks 

Full-Time Employees Are Eligible For: 

• Nine paid holidays • 90% employer-paid buy-up options and low-cost dental plans 

• Eligibility for the Federal Public Service Loan Forgiveness (PSLF) Program 

All Employees are eligible for:  

• Low-cost supplemental plans including Life Insurance, Accident, and Short-Term Disability 

• Pet-focused perks such as free vaccines, spay/neuter, and end-of-life services for employee-owned pets 

• Free and reduced-cost pet adoptions 

• Up to 50% off major brand and prescription pet food delivered directly to the shelter 

WHY NORTHERN NEVADA? 

Northern Nevada offers an exceptional blend of career opportunity, quality of life, and outdoor adventure, making it an ideal place for professionals who value meaningful work and true work–life balance. Anchored by Reno and Carson City, the region continues to attract people who want to make an impact while enjoying everything life outside of work has to offer. 

A Community That Works — and Plays 

Northern Nevada is home to: 

• Approximately 300 days of sunshine each year 

• Easy access to Lake Tahoe, Pyramid Lake, and the Sierra Nevada mountains 

• World-class skiing, hiking, biking, paddling, and year-round recreation just minutes away 

Here, it’s possible to start your morning on a trail, spend your day doing meaningful work, and unwind by the river or in the mountains after hours. 

With no state income tax, abundant sunshine, a diverse economy, and unmatched access to outdoor recreation, Northern Nevada is an ideal home for animal welfare professionals seeking both purpose and balance. 

Experience and Qualification Requirements

Position-Specific Requirements

1. 18 years of age or older.
2. High School graduate (or equivalent).
3. Must reside within a reasonable distance of the shelter to allow response to emergency call-outs within 30 minutes, as required to meet contractual obligations.
4. Fear Free Certified prior to fieldwork.
5. Attain and maintain NACA I certification.
6. Euthanasia certified within one year of hire.
7. 2 years’ experience working with animals of unknown dispositions.
8. Must be goal-oriented, self-starter with willingness and maturity to go beyond prescribed work and time schedules and meet assigned deadlines.

General Requirements

1. 18 years of age or older.
2. Ability to work autonomously, manage multiple tasks, and meet deadlines efficiently.
3. Staying updated on community developments, particularly in animal welfare.
4. High degree of accuracy and meticulous attention to detail.
5. Excellent verbal, written, and observational skills.
6. Self-starter with a goal-oriented mindset, willing to exceed prescribed work and time schedules to meet deadlines.
7. Possession of a valid Driver’s License with valid registration and insurance for personal vehicles, essential for positions requiring driving.
8. Demonstrated commitment to the welfare of animals and alignment with the mission of the NHS.
9. Consistently treat animals with compassion and respect, both professionally and personally, and promote these values to others.
10. Strict adherence to all local regulations concerning the ownership and care of personal animals.
11. Comprehensive understanding of pet behavior and care, with the capability to handle various animals safely and responsibly.
12. Maintaining a consistently positive and professional demeanor is essential.
13. A sincere interest in the NHS’s mission and vision.

Position-Specific Desired Experience

1. College degree in Criminal Justice, Animal Science, Public Administration, Emergency Management, or another related field. is a plus.
2. Volunteering or working in animal control, or animal welfare, agencies are a plus.

General Desired Experience

1. Experience in same or related position in a nonprofit setting-preferably animal welfare.
2. Record of continually increasing responsibilities with measurable results.

Additional Beneficial Qualifications

1. College degree.
2. Experience in a nonprofit agency.
3. Animal welfare experience.

Salary : $20 - $22