What are the responsibilities and job description for the Staff Scheduler position at Neuropsychiatric Hospitals?
About Us
Healing Body and Mind.
NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary, multi-specialty approach that delivers high-quality, patient-centered care when it’s needed most.
With locations in Indiana, Michigan, Texas, and Arizona, we’re expanding access to our unique model of care across the United States. Join us and be part of a team dedicated to making a lasting difference in the lives of patients and families every day
Overview
The scheduler provides administrative support within the hospital, including the nursing team, the patients, medical staff and executive staff. The Scheduler will ensure monthly nursing schedule are set-up and completed to provide the best possible care to our patients. They will also assist with call-offs and finding suitable replacement and coverage for the floor.
Benefits of joining NPH
- Competitive pay rates
- Medical, Dental, and Vision Insurance
- NPH 401(k) plan with up to 4% Company match
- Employee Assistance Program (EAP) Programs
- Generous PTO and Time Off Policy
- Special tuition offers through Capella University
- Work/life balance with great professional growth opportunities
- Employee Discounts through LifeMart
Responsibilities
- Schedules aides and nurses using a monthly schedule. The schedule is put out at least 30 days in advance.
- Takes staff call offs and maintains the call off log.
- Works with the DON and CEO to ensure correct coverage is in place at all times.
- Acts as a liaison between clinical floor staff and administration regarding staffing, supplies and education.
- Assist in orienting new nursing aide staff and complete competency packets during General Orientation.
- Contacts various hospital departments in order to change schedules; arrange for patient transportation, unit cleaning or equipment repair; and to order medications, physical therapy, supplies, etc.
- Performs related clerical duties such as filing, photocopying, running errands, completing patient census forms, ordering stationary and pens, fax machine, etc if applicable.
- Observes and supports hospital policy, mission statement, and vision. Supports and enforces infection-control policies and procedures.
- Contributes to the collection and evaluation of data for the nursing Quality Review Program. Contributes to Performance Improvement activities.
- Maintains a professional approach with confidentiality. Assures protection and privacy of health information as attained through written, electronic or oral disclosures.
Qualifications
- High School Diploma or GED required.
- Minimum of 1 year of scheduling experience required, in a healthcare setting preferred.
- Experience in behavioral health or acute care setting preferred.
- Previous experience with a scheduling tool, such as Shift Hound or SmartForce a plus.
- Availability to respond for staffing emergencies, including after-hours, holidays, and weekends as needed.
- Excellent verbal and written communication skills
- Maintain effective contacts with a variety of hospital personnel