What are the responsibilities and job description for the Jira Platform Engineer/Administrator position at NeuroNet Solutions Inc?
The DevOps Engineer (specifically Jira Platform Engineer) will serve as the technical owner of
our Jira SaaS in government cloud, and is responsible for administering, configuring, and
integrating the application within our enterprise technology ecosystem. This position plays a
pivotal role in consolidating our collaborative planning tools—transitioning from Azure DevOps
(on-prem) and GitLab (on-prem) to Jira—while enabling and scaling Agile practices across the
organization.
The ideal candidate is both technically proficient and strategically minded, with a strong
understanding of Agile methodologies, DevSecOps workflows, and enterprise system
Integration.
REQUIREMENTS:
The candidate shall possess the knowledge and skills set forth in the Technical Services BOA,
Section 3.2.2.1 for labor category Senior DevOps Engineer.
The candidate shall also demonstrate the below knowledge and experience:
Jira Administration & Engineering
• Administer, configure, and optimize Jira SaaS to meet enterprise project management and
Agile delivery needs.
• Design and maintain custom workflows, issue types, screens, fields, and automation rules
aligned with organizational Agile frameworks and guidelines.
• Manage user permissions, group roles, and security schemes to ensure governance and
compliance.
• Monitor Jira license utilization, user growth, and application usage to ensure efficient use
of subscriptions.
Collaborate with procurement teams to support renewal, optimization, and budget
decisions.
System Integration & Development
• Design, implement, and maintain seamless integrations between Jira with other enterprise
systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using
Okta,REST APIs, webhooks, middleware, and scripting.
• Automate data synchronization across platforms to support traceability from planning to
release.
• Troubleshoot and optimize integration pipelines to ensure performance, security, and
scalability.
• Partner with infrastructure and cybersecurity teams to align integrations with enterprise
security and compliance standards.
• Develop and maintain technical documentation, standards, and best practices.
Agile Enablement
• Partner with the Agile Transformation Office to translate Agile practices into effective
Jira configurations and usage patterns.
• Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams
on best-practice tool utilization.
• Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity,
burndown, cycle time, etc.).
• Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to
JIRA SaaS.
Knowledge/Skill Requirements
• Bachelor’s degree in Computer Science, Information Systems, or a related field (or
equivalent experience).
• 3 years of hands-on experience administering and/or engineering Jira (Self-hosting or
• SaaS).
• Proven, hands-on experience developing custom integrations with enterprise platforms,
especially GitLab and ServiceNow.
• Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API integration.
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps
principles.
• Experience in enterprise migrations from Azure DevOps or similar tools to Jira.
• Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian Government
Cloud) and marketplace apps.
• Experience working in a DevSecOps or Platform Engineering environment.
• Experience with information security, privacy, and risk assessment standards including
FISMA, SOX, FedRAMP, etc.
• Federal government experience is preferred.
• Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.
The Contractor shall deliver, but not limited to, the following:
• Administering, configuring, and integrating the Jira SaaS for government cloud within
our enterprise technology ecosystem.
• Consolidating our collaborative planning tools—transitioning from Azure DevOps
(onprem) and GitLab (on-prem) to Jira Atlassian Government Cloud (AGC) SaaS for
government.
• Building robust, automated, and secure integrations between Jira SaaS for government
and core enterprise systems (e.g. ServiceNow, GitLab), enabling end-to-end visibility
across planning, development and operations
Salary : $70 - $75