What are the responsibilities and job description for the Patient Registration/Front Desk - 1st Floor position at Neuromedical Center?
Description:
The NeuroMedical Center Clinic is looking for a Patient Registration Clerk to greet and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.
TYPICAL POSITION DUTIES (This list in not intended to be an exhaustive list of all duties required to be performed by the incumbent in this position. The content is subject to change at management’s discretion).
- Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
- Greets and registers patients.
- Assist patients with check in as needed
- Collect any monies due at the time of service.
- Takes photo for EHR, if needed.
- Compare established patient insurance cards to what is entered in EHR.
- Obtain authorizations for services as required.
- Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
- Notifies clinical personnel of appointments that will be “arrived” after their scheduled times.
- Scan and/or index documents into Group Management system.
- Balances payments to daily reconciliation report.
- Assist in stocking work area with supplies
- Perform a variety of clerical duties pertinent to the department.
- Protect the confidentiality and security of health records and health information.
- Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.
Education:
- High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
- 3 years of medical office experience and 2 years of customer service experience
- Microsoft Office knowledge, preferred
- Insurance knowledge & referral knowledge
- Computer accuracy
- Multitasked and assertive
- Team-oriented
- Any equivalent combination of experience, training, and/or education approved by hiring personnel