What are the responsibilities and job description for the Appointment Scheduling position at Neuromedical Center?
Description
The NeuroMedical Center is looking for an appointment scheduler to schedule patient appointments, coordinate office and diagnostic appointments, and manage physician and staff schedules.
- Answer phones and direct calls to the appropriate staff member.
- Schedule, confirm, reschedule or cancel patient appointments by inbound and outbound telephone calls.
- Accept and update medical records, route doucmentes to approprate staff.
- Completes patient appointment request via portal messages or patient cases.
- Enter patient demographics and insurance information in the computer.
- Assist with rescheduling clinics, patient check-out, and department coverage, etc.
Requirements
- Excellent customer service skills and computer skills
- Dependability
- Knowledge of insurance plans
- Prior healthcare experience a plus
- High School diploma required
- Weekdays 8:30 am-5:00 pm