What are the responsibilities and job description for the Medical Office Assistant position at Neurology and arthritis clinic?
Job Summary
We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing exceptional patient service and administrative support. Your expertise will ensure smooth clinic operations, accurate documentation, and efficient management of medical records. The ideal candidate is energetic, highly organized, and possesses a strong understanding of medical terminology. Your proactive approach will help facilitate seamless communication between patients, healthcare providers, and insurance companies, contributing to outstanding patient care experiences.
Duties
- Greet patients warmly at the front desk and manage multi-line phone systems with professional phone etiquette
- Schedule appointments using medical scheduling software
- Verify insurance coverage and perform insurance verification to ensure accurate billing processes
- Collect payments and perform medical collection activities while maintaining compliance with HIPAA regulations
- Prepare and review documentation including care plans, medical records, and billing codes such as CPT, ICD-9, ICD-10
- Maintain organized filing systems for patient records while ensuring confidentiality in accordance with HIPAA standards
- Support clinic operations by coordinating intake procedures, updating patient information, and managing office supplies
- Perform clerical duties such as data entry, typing reports, and maintaining office files
- Ensure compliance with healthcare regulations through documentation review and adherence to privacy policies
- Assist in appointment reminders, follow-up calls, and patient inquiries to enhance patient satisfaction
Experience
- Proven experience working in a busy medical office environment with a focus on administrative support
- Familiarity with EMR (Electronic Medical Records) systems
- Experience with insurance verification
- Strong knowledge of medical terminology, ICD coding standards, HIPAA regulations, and health information management practices
- Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel) and office management software
- Excellent customer service skills combined with professional phone etiquette and multi-line phone system operation
- Previous clinic or hospital experience is advantageous
- Ability to handle sensitive information discreetly while maintaining accuracy in documentation review and data entry
Join our team as a Medical Office Assistant where your enthusiasm for healthcare administration makes a real difference! We are committed to supporting your professional growth while fostering a positive work environment that values your contributions. This paid position offers the opportunity to develop your skills in a fast-paced healthcare setting dedicated to delivering exceptional patient care.
Pay: $16.00 - $19.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $16 - $19