Clinical Applications Specialist, Ultrasound WH (NY/NJ)

Clinical Applications Specialist, Ultrasound Women's Health (NY/NJ)

• Territory: Primarily New York & New Jersey with occasional travel elsewhere
• Travel: This position requires up to 75% travel which may include some weekends

Who We Are

Boston Imaging serves as the U.S. headquarters for Samsung Healthcare’s Ultrasound and Digital Radiography businesses, overseeing nationwide sales, marketing, service, and distribution. Our advanced imaging technologies are trusted by leading healthcare institutions around the world to enhance patient care, improve satisfaction, and increase workflow efficiency. 

As part of Samsung Healthcare USA, Boston Imaging works alongside NeuroLogica to deliver Samsung’s full portfolio of imaging solutions, including Ultrasound, Digital Radiography, and Computed Tomography. Backed by the global strength of Samsung Electronics, we are advancing medical imaging at an unmatched rate of innovation, developing customer-centric solutions quickly and with passion to address the real challenges clinicians face every day. 

Guided by a vision to make the world a healthier place, Boston Imaging empowers healthcare providers with technology that helps them diagnose more confidently, deliver care more quickly, and do so in a cost-effective way. By continually refining today’s solutions and accelerating the breakthroughs of tomorrow, Samsung Healthcare remains at the forefront of an ever-evolving healthcare landscape.

Role Description

Responsible for providing clinical and technical expertise during the sales process for Ultrasound to internal and external customers. Work closely with assigned Sales Representatives, Dealers, and Channel Sales Manager to support the growth and needs of the Samsung WH Ultrasound business. Experience supporting Women’s Health Commercial Market.

Essential Duties and Responsibilities. Other duties may be assigned

• Provide technical and clinical instruction of a complex nature during the ultrasound sales and post sale process to internal and external customers, service personnel, including on-site visits to physicians and sonographers
• Perform ultrasound product demonstrations with professional expertise. Provide post installation training to customers’ clinical staff. 
• Clinically Sell directly to end-users 
• Support industry trade shows and professional conferences by providing clinical and technical assistance 
• Work closely with the product management and service organization to report/improve product performance by providing guidance based on experience in/feedback from the field
• Provide clinical assistance to the sales organization 
• Monitor customer installations to insure customer satisfaction 
• Ensure compliance with company policies, procedures and work processes.
• Represent Boston Imaging in a professional manner
• Maintain a positive attitude and exhibit patience with customer concerns or requests
• Learn the company's products as well as the competitor's products to better promote the company's product line 
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency and effectiveness 
• Follow all company policies regarding travel, expenses, meetings, and meals
• Transport company equipment per company policy

Education & Experience

• RDMS certification required; (OB/GYN and Fetal Echo); must possess excellent knowledge of the technical and clinical aspects of diagnostic ultrasound
• Experience supporting Women’s Health Commercial Market.
• 4-10 years of clinical ultrasound experience in MFM, Ob/Gyn and Fetal Echo applications required
• Skilled in 2D, 3D and Color Doppler across applications 
• Must be able to be compliant with hospital credentialing requirements
• Previous commercial experience as a Clinical Applications Specialist
• Strong market knowledge and competitive attitude
• Strong presentation skills and the ability to perform clinical and product training to all levels of customers
• Willing to travel overnight, requiring both flying and/or driving to/from customer location
• Valid driving license and satisfactory driving record required and background and drug testing (pre and post employment) is required
• Budget, expense, and resource management experience required
• Must be results oriented, team player, people person
• Must be self-driven to optimize performance without the need for extensive supervision
• Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
• Must have and exhibit excellent presentation skills in small and large groups situations
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

Computer Skills

• Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, Google Chrome, Sales Force

Physical Requirements

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds 
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Must be able to stand for long periods of time (8-15 hours) for multiple days
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

Competencies

• High attention to detail
• Understanding of terminology and ability to share and communicate effectively within the group
• Ability to organize and prioritize tasks resulting in consistent productivity
• Ability to function within and support a team environment and build strong working relationships
• Dependable and punctual
• Ability to meet accuracy and productivity goals
• Good analytical skills, ability to evaluate situation and prioritize factors in decision making
• Self-motivated, utilize available resources for self-improvement and development
• Flexible: able to follow directives and accomplish tasks outside of normal duties  

About Boston Imaging, A Samsung Company

Located North of Boston in Danvers, MA, NeuroLogica Corporation, who does business in the Ultrasound and Digital Radiography space as Boston Imaging, is a subsidiary of Samsung Electronics who develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide.  As a fast-moving, entrepreneurial company, Boston Imaging is a rapidly growing presence in the medical imaging field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers.  We welcome you to learn more at: https://www.bostonimaging.com/ .

We offer a comprehensive benefit package which includes;

• 5 Different Blue Cross/Blue Shield Medical Plans to meet your needs
• Dental coverage through BlueCross/Blue Shield Dental
• Vision coverage by Blue Cross/Blue Shield
• Company paid Short-term and Long-term Disability coverage
• $1 for $1 401k match up to 5% managed by Fidelity
• Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more! 

Please contact NeuroLogica if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment."  Contact careers@neurologica.com for any questions or requests. 

Boston Imaging welcomes diversity and is an AA/EEO Employer – Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company’s AAP can be made available for inspections upon requests.