Mental Health Technician (Float)

Neuro Wellness Spa is recruiting a Floater TMS Technician for a full-time position to cover locations in the South Bay sites; Long Beach and Torrance

No previous TMS experience necessary. This position includes paid TMS training and certification.

Since 2009, Neuro Wellness Spa’s dedicated, knowledgeable and compassionate team has worked to ensure our patients receive the highest quality, most comprehensive mental healthcare possible.

We are currently seeking a highly organized, friendly and compassionate candidate for a full-time TMS technician position, no previous TMS experience necessary. Previous experience with patient care is required.

With access to renowned amenities of California, this full-time position offers competitive hourly compensation as well as the opportunity to grow alongside a team of experienced clinicians dedicated to exceptional mental health care.

What is TMS?

Although antidepressants and talk therapy are treatment options for depression, over half of patients still experience symptoms after trying these conventional treatments. Transcranial magnetic stimulation (TMS) is a safe and effective treatment for depression that uses gentle magnetic pulses to stimulate specific areas of the brain responsible for mood. TMS is non-invasive (does not require surgery), non-systemic (does not affect the entire body), covered by most insurance and has no drug- related side effects.

What's Involved in TMS Treatment?

During TMS treatment, patients recline in a private treatment room and may relax, read, work, or watch television during TMS treatment. A TMS magnet is positioned over the patient’s head to deliver gentle magnetic pulses to stimulate areas of the brain underactive in those with depression. Each treatment sessions lasts about 20 minutes, after which patients can get back to their days right away, including work or school.

TMS Technician Responsibilities:

Coverage across our three TMS sites; Beverly Hills, Long Beach and Torrance

o Administer TMS treatments according to specific physician protocols. Set up the TMS device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.

o Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.

o Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.

o Administer psychiatric rating scales and counsel patients on completion of scales.

o Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.

o Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations.

o Ability to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must.

o Proficient with Microsoft Word and Excel, strong computer and data entry skills required.

o Excellent written and verbal communication skills required.

o Ability to multi-task with high degree of attention to detail and bring tasks to completion.

Education/Experience

• High School diploma
• 3 years or more experience in customer service or clinical care preferred.
• Experience working with patients who are suffering from anxiety and depression preferred.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What EHR/EMR (electronic health/medical records) systems have you used?
• What interests you in working in the mental health field?
• Have you looked up TMS and Neuro Wellness Spa? What interests you to work for us?
• Must be available every week; Monday - Friday from 7am - 7pm to cover both shifts in all 3 locations, do you have any restrictions? (must be answered to be considered)
• This job requires working at South Bay locations. Can you work at multiple locations?

Education:

• High school or equivalent (Required)

Experience:

• Patient care: 2 years (Required)
• EMR systems: 2 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $25 - $28