What are the responsibilities and job description for the Revenue Cycle Management Specialist position at NeurAbilities Healthcare?
Apply Today and Join Our Team as a Revenue Cycle Management Specialist! This position is hybrid and will come into our Voorhees office 2x per week.
Position Overview
NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually.
NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law.
Position Overview
- The Revenue Cycle Management Specialist position will report to the Director of Revenue Cycle Management and will be responsible for entering charges, posting payments, managing patient accounts, follow-up and resolution of outstanding accounts receivable including investigating and resolving payment discrepancies with payers. Responsible for the timely submission of claims both electronically and on paper in addition to A/R, follow up within the company's centralized billing and reimbursement group.
- Competitive Pay
- Professional development opportunities
- Comprehensive Benefit Packages
- Supportive Culture
- Hybrid Work Schedule
- Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses.
- Process and follow up on payer denials, consulting with the patient and/or an authorized family member as needed.
- Follow up on submitted out of network claims, monitor unpaid claims; resubmit as necessary.
- Follow up on Clearinghouse claims activity.
- Researching and appealing denied claims; submit requested documentation as needed.
- Identifying and billing secondary or tertiary insurance.
- Research and resolve patient inquiries and complaints regarding billing issues via telephone or in writing.
- Maintain a record of patient inquiries and resolutions in the patient chart.
- Prepare and recommend accounts to the Manager for submission to an outside collection agency.
- Post payments and denials in a timely manner and/or prepare batches to upload to Revenue Cycle Management system.
- Call insurance companies regarding any discrepancy in payments as necessary.
- Review patient statements for accuracy and completeness and obtaining any missing information.
- Prepare daily deposit, including scanning checks into the bank, downloading ERA’s from payors, uploading ERA’s into EHR systems, maintain documentation, filing and record keeping accordingly.
- Performs various clerical operations in support of the billing department duties and responsibilities, such as processing mail, faxes, sorting, filing and scanning correspondence, printing, and mailing patient statements, etc.
- Ensure strict confidentiality of financial records in accordance with HIPAA guidelines.
- Excellent customer service skills and phone manner
- Ability to work well in a team environment. Being able to triage priorities, delegate tasks if needed and handle conflict in a reasonable fashion.
- A minimum of three to five years of experience in a medical office setting
- Prior EMR/Practice Management Software experience strongly desired, particularly Central Reach or AdvancedMD
- Medical billing: 3 years (Required)
- High school or equivalent (Required)
- Certification as a Medical Billing Specialist or a Professional Coder through an accredited organization, preferred
- Knowledge of medical billing/coding required preferably in Applied Behavior Analysis services
- Knowledge of insurance guidelines including Medicaid and Commercial Plans
- Knowledge in out of network billing and insurance appeals
NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually.
NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law.