What are the responsibilities and job description for the Regional Director position at NeurAbilities Healthcare?
Join our dynamic team of professionals as a full time, Area Director overseeing multiple of our locations!
Position Overview
The Area Director oversees a defined group of ABA Practice Managers across multiple locations. This role is accountable for regional operational performance, leadership development, and execution of company growth initiatives. The Area Director ensures consistency, scalability, and excellence across sites by coaching Practice Managers, driving KPI performance, and partnering closely with Clinical Leadership, Talent, and Finance to support high quality care delivery and sustainable growth.
Essential Job Functions
Leadership and Management
NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually.
NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law.
Apply now and take the first step toward a rewarding career with us!
Position Overview
The Area Director oversees a defined group of ABA Practice Managers across multiple locations. This role is accountable for regional operational performance, leadership development, and execution of company growth initiatives. The Area Director ensures consistency, scalability, and excellence across sites by coaching Practice Managers, driving KPI performance, and partnering closely with Clinical Leadership, Talent, and Finance to support high quality care delivery and sustainable growth.
Essential Job Functions
Leadership and Management
- Directly supervise, coach, and support multiple ABA Practice Managers in day-to-day operational leadership.
- Set clear performance expectations and hold Practice Managers accountable to operational, financial, and people metrics.
- Conduct regular one-on-one performance reviews, and development planning for Practice Managers.
- Serve as an escalation point for complex operational, staffing, and performance issues at the site level.
- Provide interim Practice Manager coverage during vacancies to ensure continuity of operations.
- Model and reinforce NeurAbilities core values and leadership behaviors across assigned locations.
- Own regional performance across census, billed clinical hours, staff productivity, cancellations, and retention.
- Review weekly site dashboards and lead regional performance reviews with Practice Managers.
- Identify trends, risks, and opportunities across sites and deploy corrective action plans.
- Ensure consistency in operational processes, workflows, and policy adherence across locations.
- Partner with Senior Director, ABA Operations, to support enterprise initiatives and operational priorities.
- Oversee regional staffing strategy in partnership with Talent Acquisition and Clinical Leadership.
- Support Practice Managers in forecasting staffing needs and executing hiring plans.
- Monitor onboarding effectiveness, early tenure performance, and turnover trends.
- Coach Practice Managers on workforce engagement, accountability, and retention strategies.
- Partner with Finance and Operations Leadership to support budget adherence and financial performance through monitoring of productivity, staffing levels, and utilization.
- Translate organizational growth targets into site level execution plans.
- Support Practice Managers in community outreach strategies and local market growth efforts.
- Ensure sites are positioned to scale responsibly while maintaining quality and compliance.
- Ensure all assigned sites comply with company policies, HIPAA requirements, and state regulations.
- Support Practice Managers and Clinical Leaders in addressing audits, incidents, and compliance concerns.
- Implement corrective actions and support quality improvement initiatives.
- Promote operational
- Bachelor’s degree in Business, Healthcare Administration, Public Health, or related field required.
- 5 plus years of progressive operations leadership experience, preferably in healthcare or behavioral health.
- 3 plus years of multi-site or people leadership experience.
- Demonstrated success leading leaders and driving performance through others.
- Strong financial, operational, and data driven decision making skills.
- Experience supervising and developing leaders.
- Strong written and oral communication skills along with strong interpersonal skills.
- A passion for building a positive culture and systems.
- Strong understanding of ABA or healthcare operational workflows and performance metrics.
- Proven ability to coach, influence, and develop leaders.
- Ability to synthesize data across multiple locations and translate insights into action.
- High level of professionalism, discretion, and confidentiality.
- Excellent communication and relationship building skills across disciplines.
- Ability to balance strategic priorities with hands-on operational support.
- Knowledge of payer-specific requirements and processes for authorizations and billing
- Ability to drive and lead practices while adhering to requirements of the state and manage care organizations.
- Ability to provide constructive feedback and maintain healthy, productive working relationships.
- Ability to analyze data and summarize progress across multiple clinics.
- Strong time-management skills along with flexibility and the ability to prioritize.
- Demonstrated attention to detail and strong written communication skills.
- Local travel (75% estimated) during business hours.
- Travel is typically local during the business day between the hours of 7am and 7pm, depending upon assigned caseload, but can also extend overnight based on the destination and needs of the business.
- This job operates in a clinic, home, or school environment and routinely uses standard office equipment such as a computer/tablet and phone.
- Ability to lift 50 lbs. and perform tasks involving verbal communication and physical activity, which may include prolonged periods of walking, running, standing, bending, kneeling, squatting, climbing, and stooping.
NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually.
NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law.
Apply now and take the first step toward a rewarding career with us!