What are the responsibilities and job description for the Transaction Processor I position at Neumo Holdings LLC?
Job Summary:
The ideal candidate is detail and deadline oriented, self-motivated yet works well in a team, and has solid customer service experience. A general claims background will be an advantage for the candidate
Duties and Responsibilities:
- Processing Claims for State Clients in accordance with the approved guidelines
- Handling Telephone, email or fax inquiries from claimants or holders
- Following up with claimants and holders to request additional information if needed
Education and Experience:
Under-graduate degree or 2 years work experience
Knowledge, Skills and Abilities:
- Customer Service Skills Required
- Unclaimed property knowledge is preferred
Work Environment:
- Office setting with a moderate noise level.
- The employee will work at an individual workstation, using a telephone and computer.
Physical Demands:
- Must be able to remain seated for extended periods.
- Regular use of a computer and other office machinery, such as printers and copy machines.
- Occasional movement around the office.
- Frequent communication via telephone.
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.