What are the responsibilities and job description for the Associate People Operations Specialist position at neuehealth?
WHO WE ARE
NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.
NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.
Position Summary
Are you looking to launch your career in Human Resources and HR technology? We are seeking a highly enthusiastic, organized and detail-oriented Associate HR Operations Specialist to join our team. This role is ideal for recent graduates or early-career professionals who want hands-on experience in HR operations and Workday HCM.
You will play a critical role in ensuring a seamless, compliant, and engaging process for new hires while supporting day-to-day HR Operations. The ideal candidate will have strong technical proficiency, a systems mindset, and the ability to manage onboarding as a coordinated project. This position offers opportunities to contribute to process improvements and enhance the overall employee experience across the organization.
This role is hybrid at our location in Clermont, FL
Role Responsibilities
- Coordinate the entire onboarding experience, including entering and monitoring background checks and OIG matches, scheduling start dates with recruiting, sending candidate communications, and ensuring all compliance steps are completed before hire.
- Maintain accurate employee records in Workday, process new hire entries, internal transfers, and promotions, and ensure data integrity across all HR transactions. Generate reports and troubleshoot system issues as needed.
- Handle I-9 verifications and E-Verify submissions, send welcome emails, and load new hires into Workday and Litmos while monitoring required onboarding steps.
- Oversee reverification processes such as I-9 updates and medical license tracking and ensure accurate creation and maintenance of user records in Litmos.
- Resolve and assign Help Desk tickets, facilitate internal transfers and promotions, and provide timely updates to stakeholders.
- Identify process gaps, propose solutions, and contribute to enhancements that improve efficiency, compliance, and overall employee experience.
Core Competencies
- Technical Proficiency: Must quickly learn and navigate HR systems (Workday, Litmos) and maintain a systems-oriented mindset.
- Project Management: Ability to manage onboarding as a coordinated project, ensuring timely completion of all steps cross-functionally.
- Collaboration: Works effectively with recruiting, HR, and other stakeholders to deliver a seamless experience.
- Problem-Solving: Independently identifies issues and proposes practical solutions.
- Communication Skills: Clear, timely, and professional communication with candidates and internal teams.
- Confidentiality: Handles sensitive employee data securely.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
- Strong technical aptitude with the ability to quickly learn and navigate HR systems (Workday experience strongly preferred).
- Proficient in Microsoft Office (Excel, Outlook).
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work independently and manage priorities in a fast-paced environment.
Preferred Qualifications
- Familiarity with compliance processes such as I-9, E-Verify, and background checks (training provided if needed).
- Knowledge of healthcare compliance requirements (medical license verification).
- Previous experience in a multi-location organization.
- Bilingual in English and Spanish.