Senior Product Manager - Enterprise Data Management User Success & Enablement

We're seeking a Senior Product Manager to lead the Enterprise Data Management (EDM) User Success & Enablement team-a firmwide function that drives user success, adoption, and value realization from NB's enterprise data platforms. This leader will manage a team of functional business analysts and partner across business and technology teams to deliver exceptional user experiences, accelerate platform growth, and champion data excellence-quality, accuracy, and discoverability-aligned to NB's long-term data vision.

You will be a key driver of the end-to-end enablement strategy across the EDM ecosystem, including knowledge and self-service programs, training and outreach, adoption marketing, and support operations. You will collaborate with Cloud, Data Warehouse, Platform Engineering, Data Science, and BI & Analytics teams to integrate user feedback into roadmaps, prioritize enhancements, and scale proactive, analytics-driven support. Within NB's modern data stack, you will ensure functional readiness so users can confidently consume data and insights at scale.

Key Responsibilities

• Lead and develop a team of functional business analysts supporting EDM platforms and applications; set goals, coach, and build a high-performing, user-centric culture.
• Define and execute the enablement strategy aligned to EDM's platform roadmap and the firm's data vision.
• Partner with leadership, business stakeholders, data owners/stewards, and integration partners; drive alignment across business and technology teams.
• Translate user feedback and business objectives into product requirements and enablement plans; track outcomes and iterate.
• Manage planning, testing, and delivery of data-driven initiatives that improve business outcomes; lead cross-functional execution.
• Partner with Data Governance and Operations to design enterprise data models, processes, and integration points that support scalable solutions.
• Analyze current and future-state business processes; lead requirements, identify risks/issues, and develop mitigation strategies.
• Run workshops, demos, roadshows, and onboarding; cultivate "platform champions" across business teams.
• Drive enterprise adoption of EDM platforms through strategic partnerships with business and technology stakeholders.
• Collaborate across domains to understand business problems and optimize data utilization.

Qualifications

• 8-12 years in product management, consulting, or functional data leadership, including business analysis and customer success for data platforms.
• Proven experience managing and developing business analyst teams; strong people leadership and stakeholder management.
• Track record driving adoption, training, and self-service; building knowledge bases and tiered learning paths; implementing support SLAs and satisfaction reporting.
• Excellent communication skills with the ability to convey complex concepts to technical and non-technical audiences; strong analytical, problem-solving, and prioritization skills.
• Financial services and investments experience required.
• Experience in cloud (Snowflake preferred), data warehousing, and systems integration required.
• Familiarity with Agile frameworks and iterative delivery practices.
• Experience with data quality governance, metadata standards, and tools like Collibra; understanding of data ownership and stewardship models is a plus.

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Compensation Details

The salary range for this role is $140,000-$170,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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