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Quality Improvement Specialist (26-54)

Network180 - Kent County Community Mental Health
Grand Rapids, MI Intern
POSTED ON 4/14/2026
AVAILABLE BEFORE 10/5/2026

Position: Quality Improvement Specialist


Req.#: 26-54


FTE: Full-time, Exempt


Unit: UAW 


Department/Location: Quality/PI Auditing and Compliance


Compensation: $61,264.79 -$81,211.47. The final job offer is based on several factors (internal equity, skills, education, experience, and credentials).


 


Attractive Benefits Package: Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability and much more! 




Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the Behavioral Health Community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. 




We are seeking a Quality Improvement Specialist to monitor and document quality and compliance with federal, state, and local governmental requirements, laws and regulations; represent Network180 on system-level projects; review, evaluate, investigate, and develop recommendations related to client risk events; facilitate root cause analysis of sentinel events; coordinate and facilitate clinical and non-clinical audits of Network180; support maintaining organizational national accreditation.




This position is 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. There are no weekends, on-call or holiday requirements. This position is remote with occasional local travel within Kent County, Michigan.




MINIMUM QUALIFICATIONS:


· Master’s degree in Social Work, Psychology, Counseling, Counseling Psychology, or Marriage and Family Therapist.


· Fully licensed in the State of Michigan as a master social worker, professional counselor, marriage and family therapist, or psychologist;


· At least three years of related experience.


· Demonstrated experience accurately interpreting and analyzing regulations, policies, and technical procedures.


· Excellent analytical and problem-solving skills.


· Demonstrated experience working independently and using judgment to make decisions.


· Ability to handle multiple projects simultaneously.


· Communicate verbally and in writing in a clear, concise, and professional manner.


· Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.


 


 


PREFERRED QUALIFICATIONS:


· Experience writing biopsychosocial assessments, treatment plans, and case notes.


· Experience with clinical Quality Improvement processes including audits.


· Experience with data analysis.


· Experience with accreditation.


· Experience with recognized quality improvement practices (e.g., LEAN, Six Sigma, Deming).


· Lived experiences with mental illness/developmental disabilities/substance use disorders valued.






Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. For a detailed job description and responsibilities please review the job description.  Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. 




Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.




Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org. 




We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Salary : $61,265 - $81,211

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