Care Coordinator - Clinics (26-84)

Position: Care Coordinator - Clinics

Req.#: 26-84

FTE: Full-time, Non-Exempt

Unit: UAW

Department/Location: Care Coordination/Outpatient Clinic

Compensation: $21.99 - $29.15 The final job offer is based on several factors (internal equity, skills, education, experience, and credentials).

Attractive Benefits Package: Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more! 

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. 

We are seeking a Care Coordinator – Clinics to support the clinical area by actively assisting with coordination of care to ensure continuity while receiving services. The Care Coordinator – Clinics will collaborate with clinical teams, linking consumers to community-based resources and supports. This position works closely with clinical treatment teams, identifying barriers to care and assisting care teams with implementation of supportive treatment plans. 

This position is 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. This position is in-person at 790 Fuller AVE NE Grand Rapids, Michigan 49503.

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in human services related field (for example, Social Work, Education, Psychology, Sociology).

• At least one year of satisfactory work experience working with individuals with intellectual and/or developmental disabilities, mental illness or substance use disorders. 


• Thorough working knowledge of professional ethics and standards of practice.


• Computer skills including word processing, spreadsheets, email, database management, and data entry skills.


• Demonstrated experience communicating clearly and concisely in stressful situations.


• Excellent communication skills, both verbal and written.


• Excellent customer service skills.


• Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.

PREFERRED QUALIFICATIONS:

• Three years post undergraduate experience working with individuals with mental illness and co-occurring disorders.


• Spanish/English bilingual.


• Lived experiences with mental illness/developmental disabilities/substance use disorders valued.

Any combination of education, training and experience providing the required knowledge, skills and abilities to perform the essential functions of the job will be considered. Equivalency for relevant education is two years of related work experience equals one year of education.

Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. For a detailed job description and responsibilities please review the job description.  Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. 

Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.