What are the responsibilities and job description for the Lead Wildlife Repair Technician position at Network Pest Control?
POSITION SUMMARY
The Lead Wildlife Repair Technician is a senior field leader responsible for advanced wildlife exclusion, complex structural repairs, and oversight of field technicians. This role combines expert-level handyman and construction skills with leadership, training, and quality control responsibilities. The Lead Technician sets the standard for workmanship, safety, and customer experience while mentoring wildlife technicians and supporting operational efficiency across job sites.
ABOUT NETWORK WILDLIFE AND PEST CONTROL
We are Network Wildlife and Pest Control. We provide professional wildlife management, pest control, and exclusion services across Northwest Arkansas and Southwest Missouri, and we are growing rapidly. Our mission is to protect properties and enhance peace of mind through effective, humane, and long-term solutions.
We are Aligned and Transparent in our pursuit to help every team member reach their personal, professional, and financial goals through the work we do together. Our core values guide our hiring and leadership decisions: Aligned, Transparent, Accountable, Adaptable, Results-Oriented, and Networked.
PERFORMANCE OBJECTIVES
The following objectives define success in this leadership role:
- Lead complex wildlife exclusion and structural repair projects requiring advanced construction skills.
- Perform high-level repairs on roofs, soffits, fascia, vents, crawl spaces, and structural entry points.
- Diagnose challenging wildlife intrusion issues and design long-term exclusion solutions.
- Serve as the on-site lead for multi-technician jobs, assigning tasks and directing workflow.
- Train, mentor, and coach Wildlife Exclusion Technicians through hands-on field instruction.
- Ensure all work meets company quality standards, safety protocols, and warranty requirements.
- Conduct quality control inspections and approve completed exclusion and repair work.
- Model and enforce OSHA, ladder safety, roof safety, and confined-space protocols.
- Communicate professionally with customers regarding complex repairs and project scope.
- Support onboarding and skills development for new technicians.
- Assist management with job planning, material selection, and project timelines.
- Maintain advanced proficiency with hand and power tools and specialty construction equipment.
- Report performance issues, training needs, and safety concerns to leadership.
- Manage tools, materials, and company assets to prevent loss or damage.
- Step in as a field trainer and acting supervisor as needed.
- Performs other duties as assigned.
KEY COMPETENCIES
The following competencies differentiate superior performance in this role:
- Advanced Construction and Repair Expertise
- Roofing and Height Safety Confidence
- Wildlife Exclusion Design and Execution
- Leadership and Team Management
- Coaching, Training, and Mentorship
- Strong Problem-Solving and Decision-Making
- Safety Leadership and Risk Awareness
- Quality Control and Attention to Detail
- Professional Customer Communication
- Time, Project, and Crew Management
- Accountability and Ownership Mentality
- Adaptability in Dynamic Field Environments
- Tool Mastery and Equipment Knowledge
- Calm Under Pressure and Complex Situations
EDUCATION AND EXPERIENCE
- GED or High School Diploma required
- Minimum 5 years of hands-on construction, handyman, roofing, framing, or structural repair experience required
- Prior experience leading crews or mentoring technicians strongly preferred
- Wildlife control, pest control, or exclusion experience preferred but not required
- Demonstrated proficiency working on roofs and at heights
- Current State Driver’s License with a clean driving record required
- Relevant trade, pest, or wildlife certifications preferred; company support available
PHYSICAL REQUIREMENTS
This role is physically demanding and requires frequent climbing, lifting, balancing, bending, kneeling, and working at heights. The Lead Wildlife Repair Technician must be comfortable working on roofs, ladders, and elevated structures, as well as in confined spaces such as attics and crawl spaces.
The position involves lifting and carrying tools and materials up to 50 pounds, working outdoors in varying weather conditions, and performing tasks while wearing OSHA-required PPE. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
BENEFITS
- Healthcare Membership: 100% employer paid after 90 days
- Paid Holidays
- Paid Time Off (PTO) Program
- Professional Training & Development Opportunities
- Fuel Card
- Company Vehicle
- Leadership and Advancement Opportunities
- Sales Commissions
- Incentive Programs
- Employee Referral Bonuses
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Network Wildlife and Pest Control recognizes that a diverse staff reflective of our community is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to cyndi@networkpestx.com.
Already a Network Wildlife and Pest Control candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 35 – 55 per week
Benefits:
- Fuel card
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $30