Demo

Program Director

Network Human Services
Marlborough, CT Full Time
POSTED ON 6/13/2026
AVAILABLE BEFORE 8/12/2026

SCOPE OF RESPONSIBILITY:

The Program Director is responsible for all aspects of the management and supervision of their assigned programs.

  QUALIFICATIONS:

  • Bachelor's Degree or equivalent is preferred. High School diploma or GED is required.
  • Five or more years of management experience in human services required.
  • Five or more years working with individuals with physical/intellectual disabilities.
  • Demonstrated interpersonal and communication skills.
  • Strong organizational skills.
  • Computer proficiency including Microsoft Outlook, Word, Excel, Power Point and Therap electronic client data base.
  • Ability to exercise sound, professional judgment and maintain confidentiality.
  • Commitment to follow implementing agency policy and supervise staff to adhere to policies.
  • Ability to function effectively as part of a senior level administrative team.
  • Valid Connecticut Driver's license and eligibility for Network, Inc.'s auto insurance.
  • Obtain and maintain all required certifications including First Aid, CPR, PMT, Annual In-service and Medication Certification.

 WORKING RELATIONSHIP:

The Program Director reports directly to the Executive Director for all aspects of the following job responsibilities. Also develops and maintains relationships with the following:

  • Program Managers and Assistants
  • Educational Instructors
  • Main Office Administrative Staff
  • Senior Management Team
  • Clinical Team
  • Residents
  • DDS Case Managers
  • Healthcare Consultants
  • Community (neighbors, etc.)
  • Residents' family members/guardians
  • Regulatory Agencies

 JOB RESPONSIBILITIES:

The Program Director shall have the following responsibilities:

  • Supervises and evaluates assigned Program Managers.
  • Directly oversees assigned programs. High visibility in the programs is required.
  • Conducts regular and on-going meetings with Managers as needed.
  • Assures implementation of all state and agency regulations and standards within their programs.
  • Responsible for program licensing and plans of correction.
  • Develops, implements and coordinates all emergency notification and action plans.
  • Conducts unannounced audits on their assigned programs.
  • Represents the agency in a professional manner at all times.
  • Assists in development of policies and procedures.
  • Processes incident reports received including 255 and 255M incident reports.
  • Coordinates disciplinary issues with the Human Resources Director.
  • Responsible to complete State reports including URR packets as needed.
  • Attends IP' s and six month reviews.
  • Provide oversight, review and timely feedback to Managers of required program documentation.
  • Maintains contact with Executive Director on emergency issues as required.
  • Monitoring of assigned program staffing budgets.
  • Processes incident reports received.
  • Assists in development of agency policies.
  • Participate in the interviewing of Program Managers.
  • Review State QSR reports and ensure timely follow through for open items.
  • Take after business hours calls and to be On-Call every other weekend.
  • Serve on agency committees including fund raising events.
  • Expected to improve services and to bring in community resources for programming.
  • Carries out other responsibilities as required and assigned.

Salary : $70,106

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