Sr. Operations Manager - Data Center Construction

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Job Summary

The Senior Operations Manager is a senior operations leader responsible for the execution, coordination, and performance of Division 27 construction activities across fiber and data center environments. This role oversees Field execution team members, ensuring safe, efficient, and schedule-aligned delivery of complex low-voltage scopes.

This individual serves as the bridge between Project Management and Field Execution, owning short-interval planning, manpower and equipment coordination, task accuracy, and day-to-day operational excellence. The Senior Operations Manager ensures that bulk fiber, splicing, testing, and data center infrastructure work is executed to plan, on time, and to customer standards.

Primary Responsibilities: Operational Leadership & Field Execution

• Lead and manage Field Execution Team across multiple projects, buildings, or campuses.
• Oversee execution of Division 27 scopes, including:
• Bulk fiber installation (ISP / OSP / campus / in-building)
• Mass fusion splicing and enclosure build-out
• Fiber testing (OLTS, OTDR, acceptance packages)
• Data center infrastructure: overhead conveyance, structured cabling, rack placement, patching, and cross-connects
• Ensure work is executed in accordance with approved designs, schedules, customer standards, and safety requirements.

Schedule, Manpower & Resource Coordination

• Coordinate daily and weekly schedules for:
• W-2 technicians
• Subcontractor crews
• Construction Managers and foremen
• Validate that scheduled tasks are accurate, achievable, and properly sequenced.
• Align manpower plans with project milestones, access windows, and production targets.
• Coordinate equipment, tooling, test gear, and material availability onsite to prevent downtime or schedule impact.

Project & PMO Integration

• Partner closely with Project Managers and Program Managers to:
• Translate schedules into executable field plans
• Provide real-time production feedback and forecasting
• Identify and escalate risks, constraints, or scope conflicts early
• Participate in project kickoff meetings, look-aheads, and coordination calls with PMO and customers.
• Ensure field progress aligns with billing milestones and reported percent complete.

Quality, Productivity & Accountability

• Enforce quality standards for:
• Fiber installation and routing
• Splice quality and loss budgets
• Testing accuracy and documentation
• Monitor productivity metrics and drive continuous improvement in labor efficiency.
• Ensure daily reports, production trackers, and progress updates are accurate and timely.
• Hold teams accountable for commitments, schedule adherence, and workmanship.

Safety & Complian ce

• Champion a strong safety culture across all Division 27 activities.
• Ensure compliance with:
• Company safety policies
• Customer site requirements
• OSHA and applicable regulations
• Support incident prevention, reporting, and corrective action processes.

Team Development & Scaling

• Mentor and develop Construction Managers and field leadership.
• Support onboarding, training, and performance development of W-2 technicians.
• Assist in scaling operations to support multi-market growth and large-scale deployments.
  
  

Qualifications:

• 5 years of experience in fiber construction, low-voltage, or data center environments
• 5 years in a operations leadership role (Construction Manager, Operations Manager, or similar)
• Strong hands-on understanding of:
• High-count fiber installation (288ct–6912ct)
• Fusion splicing and testing (OLTS / OTDR)
• Data center infrastructure and structured cabling systems
• Proven experience managing both W-2 labor and subcontractor crews
• Strong scheduling, coordination, and execution skills
• Ability to communicate effectively with PMO, field teams, and customers

Preferred

• Experience supporting hyperscale or enterprise data center projects
• Multi-market or campus-scale deployment experience
• Familiarity with production tracking, short-interval planning, and look-ahead scheduling
• OSHA 30 or equivalent safety training
  
  

Key Competencies:

• Field leadership and accountability
• Schedule and manpower coordination
• Operational problem-solving
• Clear, direct communication
• Quality and safety focus
• Ability to scale teams and processes in high-growth environments
  
  

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.