What are the responsibilities and job description for the Client Services Coordinator (Part-Time) position at Netwavz, Inc.?
We are seeking an organized, dependable individual to become the first point of contact for our customers and help support daily business operations.
Customer Service
- Answer incoming phone calls
- Create and update support tickets
- Route service requests to technicians
- Follow up with customers regarding appointments and open issues
- Monitor company email inboxes
Administrative Support
- Schedule appointments and service calls
- Enter customer and vendor information
- Process invoices and basic bookkeeping data entry
- Assist with filing and document management
- Track orders and shipments
Sales & Marketing Support
- Assist with customer quotes and proposals
- Follow up on leads and inquiries
- Maintain customer records
- Support company marketing initiatives and social media posting
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 25.0 – 30.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $16 - $20