Product Owner

About NetVendor

NetVendor is the leading solution for property management professionals seeking to simplify vendor relationships and streamline maintenance operations. Our comprehensive suite of software products empowers clients to ensure vendor compliance, optimize maintenance operations, facilitate seamless vendor sourcing, and ultimately manage contracts, all with a commitment to professionalism, precision, and trust.  

About the Role 

Our growing team is seeking an individual with a proven track record as a SaaS Product Owner to help expand NetVendor’s market-leading PropTech platform through new strategic offerings. This role requires a strong foundation in SaaS product development combined with a modern, AI-accelerated mindset. You will leverage emerging tools and technologies to improve the speed, clarity, and quality of product workflows, translating complex problems into well-defined solutions and driving efficient execution across teams. You will collaborate closely with cross-functional partners to deliver products that exceed customer expectations and drive measurable business growth. 

NetVendor is a trusted vendor management platform serving the largest multifamily property management companies across North America, while also supporting a network of over 100,000 vendor companies. We are continuously evolving our solutions to maintain our competitive advantage and unlock new value for both sides of our marketplace. Experience with SaaS solutions in the multifamily property management industry, vendor ecosystems, marketplace platforms, or insurance-related products is highly valued. 

Role Responsibilities 

AI-Accelerated Product Development 

• Leverage AI tools (e.g., ChatGPT, Claude) to enhance speed and quality of product artifacts, including requirements, user stories, and documentation 
• Utilize modern tools (e.g., Replit or similar) to support rapid prototyping and concept validation 
• Continuously explore ways to improve product development efficiency through emerging technologies 

Customer & Market Advocacy 

• Serve as the voice of the customer by partnering with Account Management and Customer Success to understand user needs, workflows, and pain points 
• Represent both property management clients and vendor users, ensuring solutions deliver value across NetVendor’s two-sided platform 

Product Definition & Execution 

• Translate product vision and requirements into clear user stories, workflows, and acceptance criteria 
• Own and maintain a prioritized backlog aligned with roadmap objectives and business outcomes 
• Partner with Engineering and QA to ensure high-quality, predictable delivery of features 

Cross-Functional Collaboration 

• Work closely with Product Management, Engineering, QA, Design, Marketing, and Sales to drive alignment from concept through launch 
• Support go-to-market readiness by ensuring features are well-defined, documented, and communicated 

Agile Delivery & Continuous Improvement 

• Actively participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives 
• Monitor product performance through data and user feedback, iterating to improve adoption, usability, and outcomes 

User Experience & Solution Quality 

• Ensure features solve real customer problems and deliver intuitive, effective user experiences 
• Identify gaps, edge cases, and opportunities to improve workflows across the product 

Product Launch & Adoption 

• Partner with Marketing and Sales to support successful product and feature launches 
• Help drive user adoption by ensuring features are intuitive, valuable, and clearly communicated 

Qualifications

• Bachelor's degree in a relevant field (e.g., computer science, information technology, marketing), or equivalent practical experience. 
• 3-5 years of proven experience as a Product Owner in the SaaS industry. 
• Strong understanding of SaaS business models, technologies, and industry trends. 
• Proficient in agile methodologies, product management tools (e.g., Jira, Trello, etc.), and AI-enabled solutions like ChatGPT, Claude, Replit, etc. 
• Exceptional communication and collaboration skills. 
• Analytical mindset with the ability to make data-driven decisions. 
• Demonstrated ability to manage multiple priorities in a fast-paced environment. 
• Experience working with cross-functional teams and stakeholders to deliver successful products. 
• Previous experience in B2C, Marketplace, and/or PropTech (specifically Multifamily Property Management) is a plus, but not a requirement. 

NetVendor’s Benefits Package

• Medical, dental, and vision insurance  
• HSA, FSA, and DCFSA  
• Long- and short-term disability insurance  
• Free basic life insurance  
• Generous paid time off policy  
• Paid holidays: 7 per year 1 floating holiday  
• Maternity Leav
• 401(k) with company match  
• Employee Assistance Program  

If you're an experienced SaaS Product Owner looking to make a significant impact in a dynamic and growing company, we encourage you to apply.