Spare Parts Coordinator

Job Overview
As part of the Spare Parts Group, this position is responsible for coordinating all Spare Parts activities

Duties

. Ability to read and interpret mechanical, and electrical drawings/blueprints.

.Manage the Returns process, receive defects from customers and return to OEM

.Assist with shipping & Receiving as needed

· Maintain customer satisfaction by addressing their issues in a timely manner and expressing them. concern / urgency for their situation.

· Prepare spare part quotes and parts packages for equipment.

· Process spare parts orders for customers and service requests

. Assist in the warehouse as needed with shipping, receiving, and inventory control.

· Multi-task with various medias – phone, email, customer orders through web portals

· Effectively communicate (verbally & written) information with his/her team,

customers and other departments in their origination.

· Report/escalating issues through the appropriate channels.

· Provides reports as requested.

· Backup for group as needed for filling in positions and duties.

· Additional responsibility as business needs dictate

.Rotating weekend support as needed

Required Education and Experience

· High School Diploma and Training in SAP or other platforms or associate’s degree in this field preferred.

· Minimum of two (2) years’ experience in parts environment, preferably in the machinery industry or similar.

Preferred Education and Experience

• Extensive computer skills in MS office and SAP
• Excellent organizational and communication skills, both oral and written
• Injection molding machine experience
• Experience reading and interpreting mechanical and electrical drawings

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Ability to Commute:

• Hebron, KY 41048 (Required)

Ability to Relocate:

• Hebron, KY 41048: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $55,000