Technical Writer

Requirement Details:

Role: IT Technical Writer I

Location: Remote or Hybrid (Stanford, CA – Cardinal Hall)

Duration: 1 year

Schedule: Part-time (20 hours/week; must include some CA business hours: 8 AM–5 PM PT)

Client: Stanford University

Job Summary

We are seeking a detail-oriented IT Technical Writer I to support Stanford University’s Business Affairs – IT department. In this role, you will create, edit, and maintain high-quality technical documentation, ensuring clarity, accuracy, and alignment with university standards. The ideal candidate will have strong writing skills, a solid understanding of technical content, and experience producing accessible web and print materials.

This is a part-time (20 hours/week) position running through December 31, 2026, with potential extension into 2027.

Key Responsibilities

• Write, edit, and organize technical materials such as manuals, instructions, appendices, and user guides.
• Ensure all documentation meets established standards for clarity, structure, style, accessibility, and terminology.
• Design, format, and prepare publications for printing and digital distribution.
• Develop and maintain content that adheres to Stanford’s IT and university-wide guidelines.
• Maintain records, document versions, and revision history.
• Manage and resolve HelpSU tickets related to documentation requests.
• Collaborate with technical and non-technical stakeholders to gather, verify, and refine content.

Minimum Qualifications

Education & Experience

• Bachelor’s degree and 3 years of relevant experience, or equivalent combination of education and experience.

Skills & Abilities

• Excellent writing, editing, and grammar skills.
• Strong understanding of technical concepts and ability to translate them into user-friendly content.
• Working knowledge of HTML and CSS.
• Experience using content management systems, preferably Drupal.
• Proficiency with Google Workspace and Adobe Creative tools.
• Strong organizational skills and attention to detail.