Senior BSA – Legal & CLM Enterprise Applications [iManage, Zycus, Ironclad, Conga]

Duration: 7 months (contract to hire) - W2

San Jose, CA [Hybrid - 4 days onsite M-Th; Friday is remote]

About the Role

HM is seeking a Business Systems Analyst with experience supporting Legal, Compliance, and Enterprise business functions, specializing in Legal application ecosystems including iManage, Zycus, Ironclad CLM, and integrated Salesforce platforms. Proven ability to translate complex legal and regulatory requirements into scalable, compliant technology solutions, partnering closely with Legal, Procurement, Compliance, Sales, and IT teams. Strong background in end to end process orchestration, system integrations, data governance, and audit ready controls. Success in this role requires the ability to operate across business, data, and automation layers—bringing clarity, speed, and measurable outcomes to complex legal workflows.

Required Skills

• 3-5 years proven experience across the full Contract Lifecycle Management (CLM) process, including contract intake and authoring, legal review and approvals, execution, and downstream obligation tracking.

• 5 years of Business Systems Analyst experience supporting large scale enterprise applications in a global environment.

• Strong experience supporting enterprise Legal application platforms, including iManage for document management, CLM solutions like Ironclad / Zycus / Conga across contract workflows, Salesforce CRM

• Proven ability to use rapid prototyping or AI-assisted development techniques (e.g., Vibe Coding, low code/no code, or similar approaches) to accelerate solution validation and delivery.

• Experience working in Agile and iterative delivery environments, including backlog refinement, sprint planning, incremental releases, and rapid feedback loops.

• Strong communication skills with the ability to present complex technical concepts clearly and concisely to a variety of audiences.

• Comfortable collaborating with business stakeholders to navigate ambiguity, align priorities, and drive outcomes in fast moving environments.

• Bachelor’s or Master’s degree in Systems Engineering, Computer Science, Management Information Systems (MIS), Software Engineering or a related field.

What You’ll Do

• Partner closely with Legal stakeholders to optimize and standardize legal workflows, improving process automation, governance, and cross functional collaboration across Legal, Sales and Finance

• Lead end to end requirements definition to enable standardized contract intake, clause governance and playbooks, approval and e signature workflows, and post execution obligation management.

• Design and leverage AI agents and workflow orchestration capabilities to automate complex, end to end business processes with built in governance, exception handling, security and access controls, and operational oversight.

• Define and track success metrics to measure cycle time reduction, elimination of manual handoffs, user adoption, and compliance with legal and regulatory requirements.

• Assess upstream and downstream impacts across integrated systems, documenting system interactions, data dependencies, integration touchpoints, and exception paths.

• Translate legal and compliance requirements into clear functional specifications, including process flows, user stories, and acceptance criteria, ensuring alignment with regulatory, audit, and control standards.

• Drive UAT readiness and execution, including test planning, end to end scenario validation, and stakeholder coordination to ensure solutions meet business and Legal expectations.

• Collaborate with Development, QA, Information Security, and Enterprise Architecture to deliver solutions that are secure, scalable, and aligned with enterprise standards.

Preferred Skills

• Experience working in complex, global, and highly integrated enterprise environments.

• Experience in the high-tech or semiconductor industry, supporting complex, global and highly integrated business processes.

• Experience designing and leveraging AI agents and workflow orchestration to automate end to end business processes.

• Salesforce certifications a plus