What are the responsibilities and job description for the Implementation Coordinator position at Netlink Voice?
Company Overview
Netlink Voice is a leading communications company based in Jackson, Mississippi, specializing in unified business communications solutions powered by VoIP technology and fiber optic connectivity. We serve a diverse range of industries including municipalities, non-profits, and both private and public sector organizations.
Summary
As an Implementation Specialist at Netlink Voice, you will play a pivotal role in deploying our innovative CloudPBX solution to clients across various sectors. This position is essential for ensuring that businesses are equipped with the most advanced communication technology available, enhancing their connectivity and operational efficiency.
Responsibilities
- Manage the implementation of communication solutions for clients, ensuring timely delivery and quality standards.
- Collaborate with cross-functional teams to gather requirements and customize solutions to meet client needs.
- Conduct training sessions for clients to facilitate smooth adoption of new technologies.
- Perform root cause analysis on implementation challenges and develop strategies for improvement.
- Utilize project management tools such as Smartsheet and VersionOne to track progress and report on project status.
- Ensure organizational processes are followed throughout the implementation lifecycle.
Requirements
- Proven experience in program or project management within the telecommunications or technology sector.
- Strong time management skills with the ability to prioritize tasks effectively.
- Familiarity with Kaizen principles or continuous improvement methodologies is a plus.
- Experience with technical writing to create user documentation and training materials.
- Excellent organizational skills with attention to detail.
If you're ready to make an impact in the telecommunications industry and help businesses thrive through innovative communication solutions, we invite you to apply today at Netlink Voice!
Job Type: Full-time
Pay: $45,242.32 - $54,485.38 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,242 - $54,485