Software Quality Assurance Lead

NetImpact Strategies has an immediate need for a Software Quality Assurance Lead to support our federal client in deploying a patient education tool for the Military Health System that centralizes and standardizes medical content.

*This is open to remote candidates outside of the DMV area

Typical Responsibilities:

Participate in Agile delivery cycles by engaging in requirements review, backlog refinement, sprint testing, release validation, and production monitoring.
• Design, maintain, and execute test cases (manual and automated) to validate functional, regression, integration, and smoke testing across multiple environments (Test, Pre-Prod, Prod, Blue/Green), ensuring coverage of critical application paths.
• Apply BDD principles to write clear acceptance criteria, user stories, and test scenarios, ensuring requirements are well-defined, feasible, and testable.
• Facilitate QA-Dev collaboration by documenting, prioritizing, and escalating defects appropriately, while coordinating QA resources, regression suites, and automation testers to maximize coverage and efficiency.
• Define, track, and report QA metrics by creating dashboards, release notes, and stakeholder updates that communicate progress, defect trends, risks, and release readiness.
• Support continuous improvement by refining QA processes, maintaining documentation (process flows, context diagrams, lessons learned), and staying current with industry standards, automation practices, and federal compliance requirements.
• Act as liaison with stakeholders by gathering and prioritizing requirements, preparing client-facing artifacts (status updates, demos, slide decks), and aligning program goals with technical delivery.
• Partner with QA to ensure requirements are testable and have full coverage; partner with Devs to ensure feasibility and technical clarity.
• Develop and maintain process flows, context diagrams, and documentation that communicate scope and align team understanding.
• Prepare stakeholder-facing artifacts (status updates, release notes, slide decks, and demos) to communicate progress and support decision-making.
• Stay current with QA trends, tools, and federal compliance standards to proactively enhance testing practices.

Required Skills:

• Bachelor's degree in a related field, or equivalent experience.
• 3-5 years of experience in software testing, including manual and automated testing across web and/or mobile applications.
• Strong working knowledge of Agile/Scrum methodologies and demonstrated experience testing in iterative delivery environments.
• Proven ability to design, execute, and document test cases, scenarios, and regression suites with a high degree of detail and accuracy.
• Hands-on experience with Jira and Zephyr (or similar test management tools).
• Strong understanding and practical application of BDD testing practices.
• Experience defining and maintaining QA metrics, and building dashboards/reports to communicate status and trends.
• Demonstrated ability to facilitate QA-Dev collaboration and to triage/escalate defects appropriately.
• Experience coordinating QA resources across test cycles and releases.
• Excellent communication skills for working with developers, automation engineers, product owners, and federal stakeholders.
• High attention to detail, with the ability to manage complex workflows and data sets.
• U.S. Citizenship (must be able to obtain government security clearance).

Desired Skills:

• Agile QA certification (Agile Tester, ISTQB, CSTE, or similar).
• Agile certifications (CSPO, SAFe PO/PM, PMI-ACP, or similar).
• Experience testing in federal healthcare, defense, or government IT environments.
• Knowledge of test automation frameworks and how to align them with manual test coverage.
• Familiarity with Jira and SharePoint (or similar backlog and documentation tools).
• Experience leading or coordinating automation testers and regression test execution.
• Familiarity with mobile testing platforms and virtualized test environments (e.g., BrowserStack, device farms).
• Understanding of accessibility standards (e.g., Section 508) and compliance testing.
• Strong preference for individuals with a Public Trust or Secret clearance

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").