Senior Program Analyst

NetImpact Strategies is seeking a Senior Program Analyst to join our talented delivery team. This position provides analytical and evaluative support to assess the effectiveness, efficiency, and productivity of government programs and operations at Brooke Army Medical Center (BAMC) in San Antonio, Texas. The analyst conducts organizational and program evaluations, analyzes qualitative and quantitative data, and develops data-driven recommendations to support informed decision-making and operational improvement. This role requires the ability to perform complex analytical work independently, communicate findings clearly to government stakeholders, and support healthcare-related programs in a fast-paced, mission-focused environment. This position is onsite five (5) days per week at BAMC.

Responsibilities

Assess the effectiveness, efficiency, and productivity of government programs and operations using analytical and evaluative methods.

• Conduct organizational studies, workflow analyses, work simplification efforts, and performance measurement activities.

• Investigate and gather qualitative and quantitative data related to agency programs, processes, and healthcare operations.

• Analyze program execution and performance results and recommend short- and long-term improvements to support mission success.

• Extract, interpret, and leverage complex data to produce data-driven insights that inform leadership decision-making and resource prioritization.

• Develop, implement, and maintain analytical tools and database systems (e.g., Excel, Access, or similar platforms) to support analysis and reporting.

• Research, analyze, and interpret complex federal rules, regulations, and policies, particularly those related to healthcare operations.

• Prepare clear, comprehensive reports, briefings, presentations, and information papers for government leadership and stakeholders.

• Communicate and defend analytical findings, conclusions, and recommendations in written and verbal formats as requested by the government.

Required Qualifications

• Master's degree in Public Administration, Public Policy, Health Administration, Business Administration, Management, Economics, or a closely related field.

• Eight (8) years of progressive professional experience performing program analysis, management analysis, organizational evaluation, or operational analysis.

• Demonstrated experience conducting organizational or program evaluations and performance or work measurement analyses.

• Proven ability to analyze and interpret complex quantitative and qualitative data to support management decision-making.

• Experience developing and using analytical tools and databases (e.g., Excel, Access, or comparable platforms).

• Strong written and verbal communication skills, including experience preparing and presenting analytical products for government audiences.

Preferred Qualifications

• Experience supporting military medical, DoD, VA, or federal healthcare programs.

• Familiarity with performance management frameworks, KPIs, or outcome-based measurement approaches.

• Experience supporting process improvement or workflow optimization initiatives.

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team

• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required

• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays

• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)

• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications!

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!

• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contactcareers@netimpactstrategies.com.